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      SCAN Health Plan

      Engaged Employer

      SCAN Health Plan reviews

      3.8

      70% would recommend to a friend

      (476 total reviews)
      avatar

      Sachin H. Jain, MD, MBA

      74% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      SCAN Health Plan has an employee rating of 3.8 out of 5 stars, based on 476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SCAN Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      476 reviews
      5.0
      Nov 13, 2025

      Given the resources to do good work

      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's detailed training on handling member concerns, which helps keep service quality high. Management communicates expectations clearly and checks in regularly. There's good cooperation, and demands are manageable. The benefits are competitive.

      Cons

      Call volumes can get overwhelming from time to time.

      avatar
      SCAN Health Plan Response
      7mo
      Thank you for sharing! We’re glad to know that you feel supported in your role through clear communication with leadership, detailed training resources, and SCAN’s collaborative culture. We recognize that the nature of the work can make some days more demanding than others and appreciate your feedback and continued dedication. As we continue to grow and evolve as an organization, please don’t hesitate to share ideas and feedback with your supervisor or a member of the HR team at peoplerelations@scanhealthplan.com at any time.
      3.0
      Nov 12, 2025

      Great benefits, but unclear priorities and burnout risk

      Network management specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      SCAN Healthplan offers outstanding benefits — generous PTO, excellent medical coverage, and family leave. The organization has a meaningful mission and employs many passionate people who genuinely care about improving member health and access. On paper, the company promotes work-life balance, and the time-off policy is better than most.

      Cons

      Expectations are often unclear, and job responsibilities can expand beyond your role without proper communication or direction. Prioritization across departments is inconsistent — each manager tends to push their own projects as top priority, creating confusion and tension between teams. Unfortunately, management doesn’t step in to help employees navigate these competing demands, which often leads to working late into the night to keep up. Work-life balance becomes difficult, as those who send late-night emails or take on additional work are praised rather than supported. While PTO is generous, returning from time off usually means catching up on a backlog of tasks, which can make time away more stressful than restful. Internal workflows are often unclear, and key data lives in multiple systems, slowing down even simple processes.

      avatar
      SCAN Health Plan Response
      7mo
      Thank you for sharing your experience. We’re glad to know that you value our robust benefits offerings and feel connected to the meaningful work behind our mission to keep seniors healthy and independent. At SCAN, we take feedback around leadership and clear communication seriously. As an organization, we continue to invest in training and development for leadership to ensure they have the skills and experience to guide teams effectively. Your input helps us strengthen these efforts so that we can continue maintaining a supportive, collaborative environment where 91% of our Rebels (employees) can continue saying that SCAN is a great place to work according to our Great Place to Work survey. As we continue to grow and evolve as an organization, please don’t hesitate to share any additional feedback or ideas with a member of the HR team at peoplerelations@scanhealthplan.com at any time.
      4.0
      Nov 8, 2025

      Don't mind staying longer term

      Customer services and support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pleased with the training – the company makes sure you’re ready before you talk to a member. Kind and friendly coworkers who make the busy days go smoothly. Benefits way better than average – bonuses, paid time off, wellness perks, 401k match.

      Cons

      The hours can be tough if you’ve got a busy social life.

      avatar
      SCAN Health Plan Response
      7mo
      Thank you for sharing! We’re thrilled to know that you feel supported by your team and our available training resources. We’re also happy to know you enjoy SCAN’s robust benefits offerings. Supporting the well-being of our Rebels (employees) is important to us as we believe a strong employee experience in turn helps create a strong member experience. We recognize that the nature of the work can make for some scheduling conflicts and appreciate your feedback and continued dedication. As we continue to grow and evolve as an organization, please don’t hesitate to share ideas and feedback with your supervisor or a member of the HR team at peoplerelations@scanhealthplan.com at any time.
      Viewing 88 - 90 of 476 Reviews
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      ReviewsSCAN Health Plan reviews

      Glassdoor has 501 SCAN Health Plan reviews submitted anonymously by SCAN Health Plan employees. Read employee reviews and ratings on Glassdoor to decide if SCAN Health Plan is right for you.