Does SERV pay their employees well?

According to anonymously submitted Glassdoor reviews, SERV employees rate their compensation and benefits as 1.8 out of 5. Find out more about salaries and benefits at SERV. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at SERV?

8% of SERV employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SERV 2.0 out of 5 for work life balance, 1.6 for culture and values and 1.7 for career opportunities.

What are the top reviewed jobs at SERV?

Residential Counselor (36) , Residential Program Manager (8) , Counselor (7) , Program Manager (5) , Direct Support Professional (DSP) (4) , Coordinator (3) , Partial care counselor (3) , Director (2) , Mental Health Counselor (2) , RPM (2) , Registered Nurse (2) , Senior Counselor (2) , Social Worker (2) , Vocational Skills Trainer (2)

What are the pros of working at SERV according to real employee reviews?

"plenty time off" ((in 4 reviews)); "The bonus was great!" ((in 3 reviews)); "Good opportunity to lear the skills of the trade." ((in 3 reviews)); "Consumers were awesome and some staff." ((in 3 reviews)); "You can work flexible schedules and be creative with interventions for the consumers" ((in 3 reviews))

What are the cons of working at SERV according to real employee reviews?

"The pay is low & the company “upper management”gossip all day and backstabb and lie on the counselors." ((in 24 reviews)); "Management was horrible expect for one and the hours I worked (overnight) sucked." ((in 10 reviews)); "Leadership was horrible" ((in 5 reviews)); "The supervision was horrible and inconsistent when it occurred." ((in 4 reviews)); "Highest salaries over 180K for doing nothing all day while hard working staff are making less than Walmart is paying." ((in 3 reviews))

What are the top reviewed SERV locations?

Ewing , Clifton , Trenton , Cranford , Middlesex , Piscataway , North Brunswick , Paterson , Lawrenceville , Edison , Elizabeth , Hillsborough , Jersey City , Keansburg , Kenilworth , Monroe Township , Passaic , Plainfield , Roselle , South Plainfield , Union , Princeton , New York , Smyrna , Hamilton , Ewingville , Lawrence

SERV reviews

1.8

8% would recommend to a friend

(124 total reviews)

Regina Widdows

4% approve of CEO

7% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SERV has an employee rating of 1.8 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The SERV employee rating is 52% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

124 reviews

4.0

Mar 20, 2017

SERV is Ok, but definitely can be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Paid Time off, 401k, Benefits, Bonuses, 401k Dump

Cons

No raises No room for growth New CEO is not good, she needs to get out more and listen to the people who work in the group homes. She also needs to listen and observe to the people who work at the corporate office and find out why so many

3.0

Jan 15, 2017

Residential Counselor

Residential counselor

Recommend

CEO approval

Business Outlook

Pros

Good benefits, Dental health vision, vacation , sick, personal and holiday pay. Opportunity for overtime.

Cons

Poor work hours, possiblility to be stuck for 16 hours if reliefe doesn't show up. Workers don't like to work. Houses have bed bugs. Staff is not made aware of client backgrounds if violent. Poor case management system. If you call out or take vacation during a holiday, your holiday pay will cover your missed hours, same for overtime.

2.0

Dec 11, 2014

Good work, Treated terribly by Managment

Program manager

Recommend

CEO approval

Business Outlook

Pros

The clients are long term, therefore counseling techniques can be used

Cons

Employees are treated poorly, using negative feedback only

Viewing 43 - 45 of 124 Reviews

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SERV

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Ratings by demographic groups

Reviews by job title

SERV is Ok, but definitely can be better

Residential Counselor

Good work, Treated terribly by Managment

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