Does SERV pay their employees well?

According to anonymously submitted Glassdoor reviews, SERV employees rate their compensation and benefits as 1.8 out of 5. Find out more about salaries and benefits at SERV. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at SERV?

8% of SERV employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SERV 2.0 out of 5 for work life balance, 1.6 for culture and values and 1.7 for career opportunities.

What are the top reviewed jobs at SERV?

Residential Counselor (36) , Residential Program Manager (8) , Counselor (7) , Program Manager (5) , Direct Support Professional (DSP) (4) , Coordinator (3) , Partial care counselor (3) , Director (2) , Mental Health Counselor (2) , RPM (2) , Registered Nurse (2) , Senior Counselor (2) , Social Worker (2) , Vocational Skills Trainer (2)

What are the pros of working at SERV according to real employee reviews?

"Good opportunity to lear the skills of the trade." ((in 4 reviews)); "pays decently and overtime always available" ((in 3 reviews)); "The consumers are always great to work with" ((in 3 reviews)); "Honestly, I have been with the company for a few years and I truly believe it is a good place to work, good people, excellent benefits, great staff, good starting salary for Residential Counselors." ((in 2 reviews)); "Learned a lot about how the state works." ((in 1 reviews))

What are the cons of working at SERV according to real employee reviews?

"The pay is low & the company “upper management”gossip all day and backstabb and lie on the counselors." ((in 24 reviews)); "Management was horrible expect for one and the hours I worked (overnight) sucked." ((in 11 reviews)); "Leadership was horrible" ((in 5 reviews)); "The supervision was horrible and inconsistent when it occurred." ((in 4 reviews)); "Highest salaries over 180K for doing nothing all day while hard working staff are making less than Walmart is paying." ((in 3 reviews))

What are the top reviewed SERV locations?

Ewing , Clifton , Trenton , Cranford , Middlesex , Piscataway , North Brunswick , Paterson , Lawrenceville , Edison , Elizabeth , Hillsborough , Jersey City , Keansburg , Kenilworth , Monroe Township , Passaic , Plainfield , Roselle , South Plainfield , Union , Princeton , New York , Smyrna , Hamilton , Ewingville , Lawrence

SERV reviews

1.8

8% would recommend to a friend

(124 total reviews)

Regina Widdows

4% approve of CEO

7% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (124 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SERV has an employee rating of 1.8 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The SERV employee rating is 52% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

124 reviews

2.0

Sep 25, 2018

Residential Counselor

Residential counselor

Recommend

CEO approval

Business Outlook

Pros

This job has a lot of overtime available.

Cons

This company doesn't like out spoken individuals. Alway check your pay specially when doing overtime and around the holidays.

2.0

Jun 14, 2018

Okay entry level

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Steady work schedule Coworkers Lots of opportunities for overtime Paid sick and vacation time

Cons

Lack of knowledgable supervisor Have to find own coverage for call outs

2.0

Sep 28, 2017

Good if you just graduated

Senior residential counselor

Recommend

CEO approval

Business Outlook

Pros

Good starter job I didn't work here longer than a year. It was a good addition to my resume. . Oh and the team of counselors that I worked with were awesome. Lots of overtime if you want it. That's about it

Cons

Low pay Supervisors expect you all of the work and do not support you Upper management like RPM/ Program Coordinators do not listen to counselors( not sure if it is a power struggle thing) Hours are god awful Work-life balance is awful No room for growth. (Senior Counselor position is a joke) even if you do go to school and get your masters you STILL making less than any other agency in the area as a RPM.

Viewing 76 - 78 of 124 Reviews

Jobs at SERV

Admissions Coordinator

SERV

SERV reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Residential Counselor

Okay entry level

Good if you just graduated

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