SHRM reviews

3.4

57% would recommend to a friend

(425 total reviews)
avatar

Johnny C. Taylor, Jr.

55% approve of CEO

58% positive business outlook

SHRM has an employee rating of 3.4 out of 5 stars, based on 425 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHRM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Reviews by job title

425 reviews
2.0
May 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Great people, good pay, pension

Cons

Staff size has been slashed in half over past 3 years. For an HR organization, the hypocrisy with how they treat employees is strong. COVID was a disaster. Held out as long as possible to let employees telework, and forced them back in shortly after. Very odd

avatar
SHRM Response
4y
We understand there have been many challenges and changes this year and we strive for transparency and open communication. Thank you for taking the time to leave a review.
1.0
Aug 19, 2021

Poor Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart staff. Good benefits and location. Deep penetration in HR market with huge opportunities to make a positive difference in workplaces and the world.

Cons

Unfortunately the CEO has created a toxic culture of fear and competitiveness. Within a few months of the start of his tenure in 2017, he laid off ~10% of the staff in the most callous manner possible. The entire staff was forced to wear “SHRM” branded shirts to work and listen to a lengthy presentation of his plans for the company over a catered lunch, during which he expressed that some people didn’t fit into his vision for the future. Later that afternoon, those who “didn’t fit” were called into their managers’ offices and let go. That set the tone for an environment characterized by continual layoffs and firings, along with a “take it or leave it” attitude in which Johnny openly encourages anyone who disagrees with his leadership style to leave the organization. Sadly, many talented employees do just that, as evidenced by the consistently high employee turnover rate. During my time at SHRM, Johnny frequently made insensitive remarks publicly, including joking at all-hands meetings about how he was arranging his desk far from his guest chairs so that no one could accuse him of harassment and snickering about workers who he found to be too quiet and not appropriately fawning. (Because he’s an opportunist, he assumes others are as well. Because he’s a narcissist, he can’t understand that people who don’t share his communication style can have something valuable to contribute.) Many of the things Johnny did struck me as ethically dubious. He routinely hired his friends for key roles and tried to bully managers into hiring his contacts as well--often for roles they were wholly unqualified for. This is an organization that represents the HR profession; yet within a year he had gutted his own HR department, many members of whom had decades of experience and the trust of the staff. His embrace of the Trump administration makes a lot of sense given the similarities between them. I hope people take the time to read the full breadth of reviews and think critically about what they’re seeing. Isn’t it odd that the reviews are polarized between five stars (Amazing! Best employer of my life!) and one star (toxic dump, dysfunctional), with little in between? Do the positive reviews come across as authentic comments from real, non-coaxed human beings? I’ve worked in many organizations. I know no workplace is perfect, and that all have their fair share of dysfunction. This goes beyond that. I took a great deal of pride in my role at SHRM. As was the case with many others, it pained me to leave. The human toll that Johnny’s tenure at SHRM has taken is enormous. And the exit of so many good workers is truly his loss.

avatar
SHRM Response
4y
Thank you for taking the time to share your review. At SHRM, we are continuously looking to elevate the experience of both our employees and our members. In our last employee engagement survey, we found that 91% of SHRM employees feel encouraged to offer their ideas and suggestions, which was a 6-point increase from our 2020 engagement survey. We always encourage feedback to help us as we continue to elevate the employee experience at SHRM.
1.0
Nov 30, 2020
Recommend
CEO approval
Business Outlook

Pros

“Decent” pay and benefits. There are a few good people.

Cons

Diversity of thought is not welcomed. Working in an environment such as this will cost you your sanity and health. Many of the employees are not qualified for their roles but they are great followers and fear for security. I don’t blame them. Not fitting into the “culture” or being “misaligned” is what these weird people like to say but really it’s a “don’t question anything or else.” The research they to push out is flimsy, redundant, and late. It should not be taken seriously or as novel. In my time there I saw a minimum of 10 people disappear from leadership down to entry level, only to find out later they were fired or left for a place that treated them like human beings. They also lobby for bills that are not in favor for the protection of workers. There was no respect for boundaries. Unlimited PTO is just a selling point for new hires. If you want to leave a place completely demoralized and uninspired this is the place for you.

avatar
SHRM Response
5y
It is disappointing to learn about your personal experience, but we thank you for your feedback. We care about every employee and want them to succeed in their career. SHRM has a daring vision and diversity of thought and a willingness to express ideas is encouraged and valued. Indeed, the contributions of people throughout our office have generated professional development opportunities, programs, events and resources that have empowered HR professionals and others to build better cultures and improve their workplaces. We are eagerly looking to the future to do more great things to elevate the HR professional and help workers. As you know, we have a team that continually looks for ways to enhance our employee experience. We hope that you will feel comfortable contacting us directly if you would like to provide more information about your experience.
Viewing 7 - 9 of 425 Reviews

Glassdoor has 473 SHRM reviews submitted anonymously by SHRM employees. Read employee reviews and ratings on Glassdoor to decide if SHRM is right for you.