SHRM reviews

3.4

57% would recommend to a friend

(425 total reviews)
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Johnny C. Taylor, Jr.

55% approve of CEO

58% positive business outlook

SHRM has an employee rating of 3.4 out of 5 stars, based on 425 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHRM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Reviews by job title

425 reviews
1.0
Feb 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Great tradition of collaboration, respect, hard work and dedication. Smart, dedicated and creative co workers. Former CEOs were role models and strong leaders. Pay and benefits

Cons

Current CEO and his team dissembled the workforce and culture piece by piece. He installed both enforcers and sycophants throughout the organization and thoroughly remade the culture. Reports from current employees indicate an atmosphere of fear and distrust. The senior team is together on a locked off floor...only accessible to staff with an escort. The board has been made aware of many specific incidents but so far, takes no action. Sad to see a once proud, mission oriented organization fall apart. If you are considering a job at SHRM, do your research and find firmer employees. I was one of many who left on my terms for a better position but share the disappointment of the many who were let go in mass layoffs. The CEO is smart and charismatic and also a narcissist, misogynist and a trump supporter. I was once proud to work at SHRM, now it just makes me sad...for my friends still there, for the profession and the many wonderful HRProfessionals

1.0
Jul 28, 2020
Recommend
CEO approval
Business Outlook

Pros

If you're willing to compromise your ethics and operate with no moral compass, there's plenty of opportunity to advance and make a lot of money. Many management employees are paid well above range for the industry and area relative to the size of the organization, although entry level employees are still paid quite poorly. SHRM has a strong legacy reputation that can be leveraged, despite the current house of cards.

Cons

Take a look at the other reviews on this page. You'll see ups and downs. Some former employees come and speak their truth; then some devotees of the current cult of personality are dispatched to toss up some positive reviews; the cycle continues. SHRM has diligently offered empty replies to the negative reviews that focus more on promoting talking points that are important to SHRM than the issue at hand - and that's a good way to frame SHRM at this moment. Even SHRM's use of the COVID-19 feature here on Glassdoor - it's intended for employers to highlight what they are doing for their employees during this time, and SHRM - tone deaf and singularly focused on money - is using it to advertise their products and services. It's a well manicured message created by an organization that is constantly churning out vapid and poorly substantiated "research" that is a far cry from the strong and durable SHRM research and content of the past on which the organization's reputation was built. What SHRM doesn't mention in the little COVID-19 box here on the side is what SHRM has done for it's employees during COVID-19: required employees to return to work early in June, and recently dealt with exposure of an active case in the office. SHRM's initial response to employees being exposed to COVID-19 was to double down and keep the office open and reiterate the requirement to come into the office. They have started to back track, but here's the takeaway: SHRM is an organization that will take extreme risks to see how far employees are willing to bend, no matter the cost. SHRM's problems are much deeper than just the flawed COVID-19 response, however. Many of the reviews here hit on the points - bullying runs rampant and is led right out of the top of the executive office. Over the last few months, dozens of employees have disappeared with no notice - at this point I've lost count. Some of us were lucky to make it out on our own terms, but the review here that mentions being labeled "culturally misaligned" really hit the nail on the head. The subsequent review that blamed "slackers or whiners" really makes the point - SHRM culture has no space for a full range of viewpoints, perspectives and ethical groundings of all people. For years, an expected feature of all staff calls has been the CEO taking a few minutes to openly threaten people who "don't fit" and challenging them to leave or get out, because they don't belong. To be frank, this culture may work for some people - either those who thrive in excessively toxic environments or those who aren't observant enough to know that they are the frog being boiled. SHRM has both sorts of folks inside, and they happily go about their day relatively unaware of the negative impact the environment is having on their coworkers. Those affected coworkers, in turn, are being slowly fired / pushed out / disappeared, so SHRM is serious about building the culture it wants. Any prospective candidate should ask themselves if they're willing to take that kind of risk - especially younger employees or those new the workforce should stay away; starting your career in this kind of environment could really stunt you forever. A basic Google can find a litany of problems with SHRM - there is a growing group of HR practitioners who are mounting a petition questioning the leadership and strategy of the organization of which they are members. The real problem with SHRM is that despite everything around them going wrong and the organization falling tragically out of touch with the world around them - the leadership perspective seems to be that everything is going fine, and in fact - going exactly how they want it to. SHRM's is led by a narcissist who must always focus himself as a victim and doesn't actually think there's a problem - and that is the biggest problem of all. There are plenty of great places to work in the great Commonwealth of Virginia - SHRM, ironically, is not one of them. Keep looking!

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SHRM Response
5y
Thank you for taking the time to share your feedback with us. As you noted, SHRM completed an employee engagement survey earlier this year with a 96 percent response rate across the SHRM enterprise. In the survey, SHRM scored above the survey’s global benchmarking norm in over 90 percent of survey items. We had particularly strong positives responses related to our culture and belonging, with 92 percent of employees responding that they felt part of a team and 96 percent stating that they believe in our Guiding Principles. SHRM values all of our employees, and our people are central to our ability to help organizations build better workplaces and a better world. Critical to our success as an organization has been a diverse and inclusive workforce representing a broad spectrum of backgrounds, experiences, and perspectives. This inclusiveness was reflected by our staff in our employee engagement survey, with 91 percent of staff stating that SHRM creates an inclusive environment where people with diverse backgrounds can succeed. Your post correctly indicates that SHRM has been at the forefront of helping workplaces navigate the COVID-19 pandemic, and we have utilized these same tools and resources to help guide how we’ve responded internally since the beginning of the crisis. SHRM’s protocols, including our return to office procedures, have been, and continue to be, consistent with federal, state, and local requirements for employers. Throughout the crisis, we have consistently provided information on these protocols and procedures to staff via our various internal communication platforms. SHRM regularly monitors developing trends related to COVID-19, and we make adjustments to recourses and requirements as necessary.
1.0
Jan 5, 2021

It's just so sad

Recommend
CEO approval
Business Outlook

Pros

Good, hardworking employees; great members; great content and resources

Cons

CEO/JCT; not walking the talk; not caring about employee wellbeing; toxic culture I worked for SHRM for several years and I honestly thought I would be there even longer. It used to be such a great place to work...work/life balance was a thing, employees were trusted to do their jobs, leadership cared about our wellbeing, and it was a well-oiled machine! I did not dread going to work everyday and I was proud to tell people I worked there. Over the past few years (since Johnny became CEO) it has become more and more toxic. Actually, SHRM is beyond toxic and a fear of losing your job is the norm. It is all about Johnny. What Johnny wants, Johnny gets. Expert in your field? Doesn't matter. Do what Johnny wants. Do not feel comfortable going into the office during a pandemic when the CDC recommends that people telework if they can (especially when you can do your job from home)? Oh well, Johnny wants an in-office culture! If you are thinking about working at SHRM, I highly recommend you wait until there is a new CEO. I really hope that Johnny moves on soon so SHRM can go back to being a great place to work.

Viewing 4 - 6 of 425 Reviews

Glassdoor has 473 SHRM reviews submitted anonymously by SHRM employees. Read employee reviews and ratings on Glassdoor to decide if SHRM is right for you.