SPS Commerce reviews

3.7

68% would recommend to a friend

(740 total reviews)
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Chad Collins

53% approve of CEO

55% positive business outlook

SPS Commerce has an employee rating of 3.7 out of 5 stars, based on 740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SPS Commerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

740 reviews
2.0
Feb 13, 2026

A black mark on your resume

Recommend
CEO approval
Business Outlook

Pros

Free diet coke in office No emails off hours Good benefits

Cons

If you leave SPS, expect never to work in the retail space again. They are so universal hated as a company that hiring managers will hold it against you as an applicant. I was on the receiving end of the "silent layoffs" other reviews have mentioned and find my resume does better with a 3 year gap than it does with my SPS experience on it. Pay is poor. PTO was complete garbage. The dumbest people you know make all the management decisions, leaving you and your direct manager to suffer through it. Things have been on a downward slide since the current CEO came in. Expect more of the same.

1.0
Feb 5, 2026

Bait & Switch

Recommend
CEO approval
Business Outlook

Pros

Almost impossible to get fired, good work/life balance, monopoly within its industry, good first job out of college.

Cons

Its simply a marketing company now. Every customer is overpromised and underdelivered. Many of the tools were built in the 1990s and are unable to be modernized. Most of the day is spent in meetings and Jira. My department literally only promoted on time in role and if the VP liked you. Beyond that, you are just a number. Executive team has sold over $50M in stock since the last CEO announced retirement. The DEI initiative is just tokenism while critical roles are 95% white. The automation they advertise is largely just hundreds of manual task people in India who have access to sensitive customer data. Silent layoffs have been happening for the last few years. The entire retail industry talks poorly about SPS.

4.0
Feb 4, 2026

Great

Recommend
CEO approval
Business Outlook

Pros

So up to date and evolving company

Cons

None at this time thanks

Viewing 28 - 30 of 740 Reviews

Glassdoor has 791 SPS Commerce reviews submitted anonymously by SPS Commerce employees. Read employee reviews and ratings on Glassdoor to decide if SPS Commerce is right for you.