SPS Commerce reviews

3.7

68% would recommend to a friend

(741 total reviews)
avatar

Chad Collins

53% approve of CEO

55% positive business outlook

SPS Commerce has an employee rating of 3.7 out of 5 stars, based on 741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SPS Commerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

741 reviews
5.0
Jun 24, 2016
Recommend
CEO approval
Business Outlook

Pros

- In August I am starting coursework to get my masters in computer science and if I space the courses out properly SPS Commerce will be paying every cent of the cost. - I would like to give a specific example to contradict some of the earlier comments about management not listening to the employees. I am a Senior Software Engineer on the Engineering team. Today I sent an email to my boss, Director of BI Development, with concerns that we did not have proper tooling or processes in place for one of our products. It was causing myself and the Lead Software Engineer of my team to spend most of our time assisting the implantation team instead of contributing to the velocity of new features. To detail the amount of time I was spending on implementations, I compiled a list of everything I had worked on the past two days and there was nothing that would contribute to new features. Within minutes of receiving the email, he responded with the Senior Director of Product Manager and Product Manager copied, explaining that we need to hold off on new features and concentrate on tooling and process. The Product Manager instantly agreed and that is the direction we are moving in for the upcoming sprints. I think the people that were complaining that management doesn’t listen to their ideas didn’t go about presenting their ideas in a fully thought out way. Complaining at lunch to your buddy isn’t the same as pulling together data, coming up with a solution, and asking for buy in from your managers. Senior management is very responsive when presented well thought out ideas. - As far as some of the pay complaints are concerned, I think we all wish we made more. But I looked over my own pay history going back to when I was hired by Edifice, through the acquisition from SPS, and up until today. In February I will have been here 10 years, so I have had 8 annual reviews and was promoted twice during those reviews. I’m averaging an 8.47% yearly raise. Most of that is from the promotions, but I would sign up for that kind of consistent growth over the next decade.

Cons

- There are times when I would set different priorities than we receive from our Product Managers. But I’m pretty sure that would be the case no matter where I was working. Technical vs Business is not a battle exclusive to SPS. Even when I don’t fully agree with the priorities that are given to me, I do understand the reasoning. - At times things get a little contentious between teams. I wish I could do more to help other groups and they had more time to help me, but we have our primary responsibilities that must come first.

2.0
Jun 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Great downtown Minneapolis location, nice environment, some good talented people left. Fun events, young people, getting up to par on technology offerings to staff.

Cons

Leadership has changed for the worse, it's sad to see the negative shift to standardizing on how our greatest asset / the people of SPS, are not respected, or treated like people anymore. Compensation project was poorly executed and communicated, training hasn't improved though it was told that it was going to be a big push a few years ago and haven't heard a word about it. Company wide communication is severely lacking.

3.0
Feb 16, 2016

Account Executive

Recommend
CEO approval
Business Outlook

Pros

-Little to no micromanagement -Great exposure to the business world from HUGE Corporations to small Ma and Pa shops -Your time is your own -You can get support from any one in the company

Cons

- Limited marked space -It is very tough for people who haven't been at the company to make good money. -I would say 1 out of 8 AE's make it past a year. - As a sales, rep you will be taught how to sell ( excellent training) but you will never be trained on the products. - The best accounts already belong to reps who have been there for years. -There is a serious long learning curve. -The implementations are horrible and you will quickly find that SPS needs to invest into implementation. This is because even after you sell something. If they implementation goes wrong ( which happens more often than not) You will likely have to pay your commission back to SPS. -Quality leads will only go to those on top. The hungry get fed; those that try die.

Viewing 46 - 48 of 741 Reviews

Glassdoor has 792 SPS Commerce reviews submitted anonymously by SPS Commerce employees. Read employee reviews and ratings on Glassdoor to decide if SPS Commerce is right for you.