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      SPS Commerce

      Engaged Employer

      SPS Commerce reviews

      3.7

      68% would recommend to a friend

      (739 total reviews)
      avatar

      Chad Collins

      53% approve of CEO

      55% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Diversity & inclusion

      3.8

      Culture & values

      3.6

      Career opportunities

      3.3

      Senior management

      3.0

      Compensation and benefits

      SPS Commerce has an employee rating of 3.7 out of 5 stars, based on 739 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SPS Commerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      739 reviews
      3.0
      Feb 17, 2021

      Overall a good company, but..

      Associate consultant ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - If you're young and fresh out of college it'll be easy to get a job here - The company really does care about their employee's health, safety and well being - Good company culture - Easy to network within the company - Flexibility with lateral movement to a different position internally - Good benefits - Employee Stock Purchase Program - Great leaders at the head of each department that have good intentions - Progressive, inclusive and diverse company - Autonomy in the position, no micromanagement

      Cons

      - They do their best to recruit people straight out of college because they won't know what a good salary will be yet - Entry level positions are filled with younger people so if you're 25+ get ready to be treated like you're a child - Turnover is high due to low salary, high workload and understaffing. They want to be "Quick and Agile" which equates to putting as much work as they can on employees and paying them minimally without breaking them. - They say they don't want you to take overtime, but if you care about doing work well and the customers your work with, it's inevitable. - You have a "Salary" but you have to submit hours every week... - If you're a person who works hard and doesn't feel the need to let everyone know, then you won't get far. - Training feels strong at first, but then becomes irrelevant when you start actually doing the job. There should be recurring trainings to help cement the teachings.

      3.0
      Jun 17, 2019

      Learned A lot, Would Never Work There Again

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Jesse Halloran is the BEST manager. I always reflect on my experience and he made me love my role. He focused on the team and rewarded equally. Jesse you rock! Culture: They really put money into their employees and it is great they have team outings/ happy hours on a regular basis. I do miss that. I have made some of my closest friends from this company. The don't look at your college degree- they focus on your personality and if you are willing to work out and hunt. I learned A TON from this company. I learned how to be a professional, how to be scrappy and what is takes to work hard. If you want to do well- you could be working extra hours.

      Cons

      Management: As a whole I do not understand how they decide who is management. When I first started this job, one of the training managers just sat in his cube and focused on his other business. They were the laziest and most unreliable person to work with. Towards the end of my career there, I had a manager that would sit and talk negatively about her team and would see if you would agree or disagree with her. If you agreed, she would like you and you would be in her circle. If you disagreed you were put on her "hate" list. On the sales floor, out of 8 managers, 2 of them were great but the rest were clique and not fun to work for. Pay/benefits: Here are the words that sum it up: SUCK! As an AE I got paid 55K IF I hit my numbers and it was impossible to do this because the territories are skewed. base is 42K. If you are JUST getting out of college this will be an amazing experience to learn a lot of get your foot in the door. IF you have experience... DON'T WORK HERE. Culture: Fun people you do team outings once a month- a lot of drama and a lot of new college grads. Turn over is SUPER high. When I started in June, I started in 20 people- They all left within the year. Everyone I used to work with no longer work there. End of the month: They want EVERYONE to stay in the office until the last deal is sold. You may be staying until 7pm.. They do feed you though.

      2.0
      Mar 16, 2019

      SPS Commerce is a Millineal's dream...Not so much for this Gen X'r

      Customer service analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great flexibility with time off. Very understanding of emergencies. No reprecussions for being late or not being at your desk during scheduled hours. Benefits are better than average.

      Cons

      Middle management plays favorites. Don't be the person that's the odd man out. Very few employees in the dept I worked in with any tenure. Very clicky culture. Communication stinks! Too much tolerance for laziness. Too much information to remember all at one time when beginning. Job is very technical in nature but not advertised as such. If you are the odd man out, middle management will micro manage until they have destroyed your self confidence.

      Viewing 16 - 18 of 739 Reviews
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      ReviewsSPS Commerce reviews

      Glassdoor has 790 SPS Commerce reviews submitted anonymously by SPS Commerce employees. Read employee reviews and ratings on Glassdoor to decide if SPS Commerce is right for you.