employer cover photo
employer logo
employer logo

Sagent Behavioral Health

Is this your company?

Sagent Behavioral Health reviews

3.1

37% would recommend to a friend

(359 total reviews)

Mark Peterson

67% approve of CEO

45% positive business outlook

Sagent Behavioral Health has an employee rating of 3.1 out of 5 stars, based on 359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sagent Behavioral Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

359 reviews
2.0
Sep 14, 2016
Recommend
CEO approval
Business Outlook

Pros

The clinical staff are talented and compassionate professionals who care deeply about the work they do and who strive to be amazing colleagues and therapists. There is also room for flexibility in managing the times clients are seen which is helpful if one has a young family or needs to work around other schedules.

Cons

There is constant disorganization and the company itself does not live up to its own hype. They promote themselves as a "Christian" agency but often treat their staff in a very non-Christian way. They run strictly as a for-profit business and they do whatever they can to line their pocket. They transfer all costs they can (such as credit card fees) onto individual providers.

avatar
Sagent Behavioral Health Response
9y
Thank you for taking the time to write your employment experience at Nystrom & Associates, Ltd. on Glassdoor. We appreciate your feedback and are glad you are here and a part of our team! We agree with you that our staff are talented, professional and care about the work they do. We inarguably have the best staff around! Thank you for mentioning too that you appreciate the ability to essentially create your own schedule and the ability to have input and discretion on your work hours and the clients that you see. Nystrom always strives to give our providers the highest level of autonomy in an effort to provide them choices that meet their lifestyle and that jive well for their personal life and their family. That is a top priority for Nystrom. I am sorry to hear that you feel that you’ve been treated in a “non Christian way.” We are a Christian based organization and strive to treat our staff and customers in a kind and respectful manner. We are also a for-profit organization, but we do not focus on revenues or profits. Rather, we focus on what is best for the patients we serve and strive to provide services in a way that will result in the best outcome for our patients. Of course, we need to earn a profit to stay in business and stay competitive in the industry. Of course we have a lot of overhead expenses that increase with time (ie: the costs of renting office space, utility expenses, taxes, wages of our support staff that support our providers, etc.). We do not “try to transfer all costs to our providers to line our pockets” as you mention in your posting. Our goal is to be transparent with our staff regarding how they are paid. In fact, when we make a job offer, we explain in detail how staff are compensated and staff are provided this information in writing. When an offer is accepted, that new employee signs this document acknowledging that they understand and attest to how the compensation structure works. There are no surprises. If you wish to discuss anything further, please feel free to contact our Human Resources department. We certainly do not want any current or former staff to be dissatisfied with their employment. Thank you for providing your feedback.
1.0
Mar 30, 2016

Mental Health Professional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of referrals. Low key work environment, if you stayed out of management.

Cons

Terrible follow through on getting paid. Nystrom contracts at low rates with various insurers, and providers might get paid. I worked many hours I never received compensation for. Easily bruised egos at the top; reactive to concerns, but not necessarily in a good way.

avatar
Sagent Behavioral Health Response
10y
Thank you for taking the time to write your employment experience at Nystrom & Associates, Ltd. on Glassdoor. We are glad to hear that you appreciated that there were “lots of referrals.” We are a very busy agency that receives hundreds of patient referrals each month from many different referral sources. We have a great reputation in the community which results in many patient referrals. We are also happy to hear that you felt the work environment was “low key.” We try our best to give our clinical staff the freedom and opportunity to work as independently as they prefer. We agree that there should be full clarity on “how one gets paid” and “how to rectify issues.” We encourage our clinical staff to seek clarity when any issues arise and these are responded to timely. We encourage anyone with any questions or concerns to have a direct conversation with either their direct supervisor, program director or Human Resources. We feel that we provide adequate clarity for our staff and have avenues to rectify any issues timely and appropriately. We are open to your ideas on how to make this process better and if you would like to discuss that, please feel free to contact our Human Resources department for further discussion. Thank you.
3.0
Mar 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Great Co Worker environment; Get to help people on the front lines who really need it, Management if flexible if you need to adjust hours, refer a friend bonus available (unlimited)

Cons

Low Pay, Low PTO time, stressful in terms of work volume at times, Patient interactions can be quite poor, only 1 30 minute lunch break, bathrooms smell all the time, outdated and small facilities considering how many patients come to the office

Viewing 64 - 66 of 359 Reviews

Glassdoor has 367 Sagent Behavioral Health reviews submitted anonymously by Sagent Behavioral Health employees. Read employee reviews and ratings on Glassdoor to decide if Sagent Behavioral Health is right for you.