Sam's Club reviews

3.3

50% would recommend to a friend

(12,909 total reviews)
avatar

Latriece Watkins

59% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
3.0
Sep 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Staff on the floor work hard and do their best for the most part. (These folks in many cases are working 2 jobs to get ahead.) Customers can be interesting and also demanding. Always interesting to see what is being purchased.

Cons

All decisions made out of corporate, good selling products get discontinued for a whim. Low salary, poor raises, any reason to limit your raise is used. Extremely High turnover, low morale especially with the cut back of staff and decreased hours. Want all floor staff to do floor work, be register trained ( not enough cashiers) & fork lift trained ( but there isn't enough staff to start with?), and all for the same low wage. If you speak your mind, point out areas that could be improved, you get your hours cut back and no raise

1.0
Sep 17, 2013

Customer Service

Recommend
CEO approval
Business Outlook

Pros

It's a great job if you are in school....

Cons

Bad pay just enough to keep above water, no longer a family oriented company since Sam died, never get positive feedback from supervisors/managers. The company has become more about money than about it being employee owned and that is just sickening. This job is not a job for the long haul. They penalize you when you take vacation days by making you work like 6 or 7 nights in a row instead of mixing it up.

Viewing 12361 - 12363 of 12,909 Reviews

Glassdoor has 14,165 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.