Sam's Club reviews

3.3

51% would recommend to a friend

(12,898 total reviews)
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Latriece Watkins

62% approve of CEO

43% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,898 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
5.0
Jun 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Great pay, every club feels like a family, great company.

Cons

Lengthy work days and hectic work schedule, potential restructuring. Other than that there was not many cons, really enjoyed my time with the company.

3.0
Jun 9, 2018
Recommend
CEO approval
Business Outlook

Pros

The people are fun to work with and there is almost always something in the break room to snack on if and lunch is occasionally provided. Learned patience with many members and learned people, workers and members alike, can be hard to deal with. Room for upward mobility so long as you show your not in school and are not looking for other jobs. It seems that if they know you are in school they will not progress you higher than the position you started in but still get that 2% raise each year. A lot of members that shop there consistently are friends with several cashiers and management and are on good terms with them making the work place seem more friendly and open. This particular location is becoming more diverse each month.

Cons

Management always seems to have something other than their job to do when called for. Unless the situation is deemed urgent they will respond in their own time. This is not due to their negligence but to a small management staff. But when there are enough they seem to take breaks together and leave the floor open and unattended longer than the allotted break or lunch times. And you can give them the hours you can work but they will still schedule you during those times and attempt to write you up when you don't call in or show up. And now they have notes in the break room to recheck schedules that are one week out letting you know that you won't be able to do what you planned because for almost the third week in a row now your schedule has been changed. So they are not giving 2 week schedules anymore, they are only giving one week notices with the second week up for change.

1.0
Jun 3, 2018
Recommend
CEO approval
Business Outlook

Pros

I’ve met a few amazing people (emphasis on a few)

Cons

Sam’s Club does not believe in work/life balance. It doesn’t matter if you’re a full time hourly associate or a salaried manager. I’m an assistant mgr. I close every night and work every weekend. Getting vacation time is almost impossible. We’re expected to work on our days off, take conference calls, answer emails , text msgs, phone calls, etc... on our days off. On paper, Sam’s Club thinks they take care of their associates, but they don’t. No one says hello to each other, especially upper management. They come in to clubs and walk without saying hello, never mind introducing themselves to associates! Everything people say about the Walmart company is absolutely true. It’s very unfortunate. I’ve never worked in a building with such high turnover and so many unhappy, tenured associates.

Viewing 172 - 174 of 12,898 Reviews

Glassdoor has 14,153 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.