Scott Credit Union reviews

Thank you for your feedback. We are sorry to hear that some of your experience at Scott Credit Union was not reflective of our positive environment. Our senior team strives to implement positive change that will benefit both our members and employees. With that implementation comes change that may require a new view on how things were done previously. We encourage our employees to submit their ideas on how we can improve our processes through our Ideas Program. As an organization, we rely on the suggestions from our employees as their first-hand experience is vital during times of transition. Vice President of Employee Services

I am sorry to read that some of your employment experiences at Scott Credit Union were not characteristic of our positive culture. As a credit union, we operate by the people helping people philosophy. While we are not a hard sales environment, we do inform our members about the products and services that can improve their financial well-being. Additionally, staffing is important and each location is being reviewed to determine if any changes, such as increasing the total number of employees at the branch, should be made. Recently, we added positions to various locations that will allow more flexibility for our employees. Additionally, we implemented a wide-scale salary increase for many of our member facing positions in order to stay competitive within the industry. Salary reviews will be continued into 2019 and changes will be made where necessary. We appreciate your feedback about your experience and will take this into consideration during our change planning process. Vice President of Employee Services