Does Security Service Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Security Service Federal Credit Union employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Security Service Federal Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at Security Service Federal Credit Union?

74% of Security Service Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Security Service Federal Credit Union 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Security Service Federal Credit Union?

Member Service Representative (16) , Member Relationship Officer (12) , Member Consultant (11) , Senior Member Relationship Officer (8) , Member Consultant II (7) , Bank Teller (6) , Insurance Agent (6) , Assistant Branch Manager (5) , Branch Manager (5) , Member Contact Center Representative (5) , Member Service Officer (5) , Assistant Manager (4) , Officer (4) , Customer Service Representative (3) , Management (3)

What are the pros of working at Security Service Federal Credit Union according to real employee reviews?

"Good Benefits and good 401k" ((in 42 reviews)); "This company has great values and culture" ((in 14 reviews)); "The pay is good and 401K is amazing." ((in 12 reviews)); "Great coworkers and company culture" ((in 8 reviews)); "Company pays well above minimum wage and has a decent work/life balance." ((in 7 reviews))

What are the cons of working at Security Service Federal Credit Union according to real employee reviews?

"Poor management and communication between main office and subs" ((in 21 reviews)); "Training is good, but doesn't give actual real life situations that happen on the daily so it's easy to come out still unsure of how to proceed." ((in 9 reviews)); "There is extreme favoritism for who gets off Saturdays more often and who gets a better schedule." ((in 7 reviews)); "Some managers can be too much micro managing" ((in 5 reviews)); "Horrible upper management, negative atmosphere" ((in 5 reviews))

What are the top reviewed Security Service Federal Credit Union locations?

San Antonio , Colorado Springs , El Paso , Denver , Provo , Salt Lake City , Orem , South Jordan , Littleton , Springville , Austin , Harlingen , Houston , Texas City , McAllen , New Braunfels , San Francisco , Broomfield , Loveland , Springhill , Tampa , Riverdale , Pleasant Grove , Centennial , Saint George

Security Service Federal Credit Union reviews

3.9

74% would recommend to a friend

(285 total reviews)

Mike Chapman

100% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (285 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Security Service Federal Credit Union has an employee rating of 3.9 out of 5 stars, based on 285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Security Service Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

285 reviews

5.0

Nov 16, 2013

Great place to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They focus on treating their members and employees well.

Cons

There are none that I can think of.

5.0

Aug 12, 2013

Members and employees always come first

Management

Recommend

CEO approval

Business Outlook

Pros

This company continues to grow and grow every year I've been here (7 years). The executive management has a key emphasis on employee benefits, corporate culture and the ever-growing membership. Revenue and profits for the company continue to increase, but are not the key emphasis for executive decisions, which filter down the corporate chain.

Cons

SSFCU is a non-profit credit union so the pay-scale is about industry average, however they make up with great benefits. SSFCU is catching up to all the latest technologies, however they are not a market initiator of implementing new technology, but a follower (i.e. Mobile app came late in the game).

1.0

Aug 5, 2013

Senior Consumer Loan Officer

Senior consumer loan officer

Recommend

CEO approval

Business Outlook

Pros

Free health insurance for employee, Onsite gym and cafeteria

Cons

Unprofessional Management go from desk to desk gossiping.

Viewing 274 - 276 of 285 Reviews

Jobs at Security Service Federal Credit Union

Call Center Representative

Call Center Representative

Call Center Sales Representative-Inbound

San Antonio, TX

View job

Insurance Customer Service Rep