Does Security Service Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Security Service Federal Credit Union employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Security Service Federal Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at Security Service Federal Credit Union?

74% of Security Service Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Security Service Federal Credit Union 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Security Service Federal Credit Union?

Member Service Representative (16) , Member Relationship Officer (12) , Member Consultant (11) , Senior Member Relationship Officer (8) , Member Consultant II (7) , Bank Teller (6) , Insurance Agent (6) , Assistant Branch Manager (5) , Branch Manager (5) , Member Contact Center Representative (5) , Member Service Officer (5) , Assistant Manager (4) , Officer (4) , Customer Service Representative (3) , Management (3)

What are the pros of working at Security Service Federal Credit Union according to real employee reviews?

"Good Benefits and good 401k" ((in 42 reviews)); "This company has great values and culture" ((in 14 reviews)); "The pay is good and 401K is amazing." ((in 12 reviews)); "Great coworkers and company culture" ((in 8 reviews)); "Company pays well above minimum wage and has a decent work/life balance." ((in 7 reviews))

What are the cons of working at Security Service Federal Credit Union according to real employee reviews?

"Poor management and communication between main office and subs" ((in 21 reviews)); "Training is good, but doesn't give actual real life situations that happen on the daily so it's easy to come out still unsure of how to proceed." ((in 9 reviews)); "There is extreme favoritism for who gets off Saturdays more often and who gets a better schedule." ((in 7 reviews)); "Some managers can be too much micro managing" ((in 5 reviews)); "Horrible upper management, negative atmosphere" ((in 5 reviews))

What are the top reviewed Security Service Federal Credit Union locations?

San Antonio , Colorado Springs , El Paso , Denver , Provo , Salt Lake City , Orem , South Jordan , Littleton , Springville , Austin , Harlingen , Houston , Texas City , McAllen , New Braunfels , San Francisco , Broomfield , Loveland , Springhill , Tampa , Riverdale , Pleasant Grove , Centennial , Saint George

Security Service Federal Credit Union reviews

3.9

74% would recommend to a friend

(285 total reviews)

Mike Chapman

100% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Security Service Federal Credit Union has an employee rating of 3.9 out of 5 stars, based on 285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Security Service Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

285 reviews

3.0

Feb 19, 2010

Great benefits and people, but not so great compensation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, great wellness program, great people, great location, great work for community

Cons

Not very competitive compensation... at all... or at least for my position at the time

3.0

Jul 8, 2008

Needs improvement

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Great start for college students who would like to begin a career in banking. There are opportunities for entry-level staff to move up within the organization if they have initiative and the willingness to perform.

Cons

In some areas, management lacks confidence in their employees' abilities to perform their jobs, which has contributed to either a lack of initiative and/or accountability of the employees. Some managers lack the proper training in leading staff members. More manager/supervisor training is needed, especially in the areas for developing staff and disciplining staff.

4.0

Jun 12, 2008

Definitely people helping people!

Member financial officer

Recommend

CEO approval

Business Outlook

Pros

They provide reimbursement for college education courses related to business and finance, excellent hours, and paid sick time. They promote from within the company. The ability to assist and educate members and their families through difficult financial circumstances.

Cons

Income paid is less than that earned at similar credit unions in the same locale. It appears managerial positions are often filled because of who you know and not necessarily the ability to manage. SSFCU appears to be losing it's personal touch during this time of rapid growth.

Viewing 283 - 285 of 285 Reviews

Jobs at Security Service Federal Credit Union

Call Center Representative

Call Center Representative

Call Center Sales Representative-Inbound

San Antonio, TX

View job

Teller/Banker (Sandy)