See's Candies reviews

3.6

53% would recommend to a friend

(573 total reviews)
avatar

Pat Egan

59% approve of CEO

43% positive business outlook

See's Candies has an employee rating of 3.6 out of 5 stars, based on 573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The See's Candies employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

573 reviews
1.0
Jul 21, 2020

More bitter than sweet

Recommend
CEO approval
Business Outlook

Pros

An amazing brand and great product. I admire that the CEO visits all the retail stores and meets sales staff. Their customer service is top notch. All the chocolate you can eat.

Cons

I was so excited about this job, but it was one of the worst career experiences I ever experienced. This is an old-fashioned company that is truly stuck in the past. Many of the leaders and managers have been there 10-20+ years. The management style is top down and fear-based, with a few bullies who shift blame and terrorize their teams. Goals are vague and no one follows plans or strategy. This leads to a rotating cycle of emergencies where you have to drop everything to put out fires or satisfy the whims of leadership. Staff are criticized and "thrown under the bus" for other's mistakes, so no one shares ideas or takes risks. This leads to a culture of "status quo", resistance to change (including products, packaging, and technology), and lack of innovation. There were a few people I respected who were energetic and wanted to bring the company into the 21st century. Unfortunately they were treated poorly and pushed out, leaving only the "Yes" men remaining. I found no "culture" or camaraderie to speak of- everyone keeps to themselves, and there were a lot of fake pleasantries and passive aggressiveness . This is the first job I had where I felt completely alone and under-appreciated. During the pandemic it became clear that profits were prioritized over people.

1.0
May 3, 2020
Recommend
CEO approval
Business Outlook

Pros

- Got supportive IT team - You can eat as much as chocolates as you want in the kitchen - Most people got nice heart

Cons

- Very old / vintage building structure (not like SF downtown office buildings) - No appreciation, No Respect for your efforts - They don't care what's the realistic time for projects, no one can say "no" or "need more time" -- Manager would make you read the job description to blame on you for not able to handle multiple projects -- she would say everything is easy, she's helping you grow -- but you never see her doing anything and she keeps making mistakes at Photoshop - Very vintage creative style - No realistic training - the manager only gave intro but doesn't tell you difference of the various brands, she expects people to go figure out and likes to say "you put the project in risk" when you've tried hard enough without training - Got super slow digital management tool, always had to download huge files - Terrible Management -- created terrible ticket system, worse than working at factories - Process the manager set for doing projects and reviews' not efficient - Daily morning meetings were wasting time - Don't tell realistic job duties until your first day (such as go to stores to work on valentine's day, christmas, special event for Buffett, don't tell you that you have to set 30-min. interviews with many people in many departments while giving you a lot of tight deadlines in the beginning... keep you unaware of many things, too much sudden things that were not mention in job description nor interviews.) - You have to work outside the room that your boss and other manager's gossiping about you, you have to listen while trying to focus on tight-deadline projects - Don't care about employee's work-life balance - Don't care about employee's health

2.0
Dec 29, 2014
Recommend
CEO approval
Business Outlook

Pros

-you get to eat the chocolates during breaks -outdated registers were recently updated to modern POS systems -pays a little bit better than a similar retail job and pays weekly- don't have to wait as long between checks -always something to do, shifts go by fast (at least during the holiday season) -customers love the store -employees are allowed to get tips -gracious about letting you schedule shifts around school/childcare/other needs

Cons

-middle management tends to be very stressed out and often it gets taken out on employees -seasonal workers work extremely hard and take the brunt of the difficulties of the holidays -chances of being kept on after holidays are slim to none -the uniform for female workers is only flattering if you are VERY thin. It looks bad on bigger girls, and is quite restrictive around the bust. The uniform requires pantyhose, which tears so much due to snagging on boxes, kneeling to stock low shelves, etc that most have had to replace it 3-5 times on average every holiday season worked. This really adds up, and the company doesn't pay for it. There is also the fact that because it's a dress, it causes excessive male gaze to be directed at female employees, which is uncomfortable. It is so dated that employees are embarrassed to walk around during break because of the stares and laughs. -management will harshly reprimand you for having "timeliness issues" if you are even 30 seconds late to punch in on the computer. If someone held up the bathroom, you got stuck talking, or someone was standing in your way, too bad. You are considered to have a "lateness problem"! -interestingly enough, mgmt will often expect/demand you to stay later than scheduled, or come in to cover unscheduled shifts on a dime. If you are not able to do so, you may be shuffled down to low priority and given way less hours the next week. Unfortunately passive agressive behavior like this seems to be very common at See's

Viewing 1 - 3 of 573 Reviews

Glassdoor has 630 See's Candies reviews submitted anonymously by See's Candies employees. Read employee reviews and ratings on Glassdoor to decide if See's Candies is right for you.