SelectQuote Customer Service (CSR) reviews

3.3

58% would recommend to a friend

(70 total reviews)
avatar

Tim Danker

66% approve of CEO

47% positive business outlook

Customer Service (CSR) employees have rated SelectQuote with 3.3 out of 5 stars, based on 70 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. SelectQuote is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

70 reviews
2.0
Feb 15, 2019
Recommend
CEO approval
Business Outlook

Pros

New, relaxed dress code Free breakfast & lunch Work/Life balance

Cons

Favortism Extreme micro management H.R is a joke! You will be retaliated against.

avatar
SelectQuote Response
7y
Thank you for sharing your opinion. We regret that your work experience was not positive. We wish you all the best in your endeavors.
4.0
Jan 22, 2019
Recommend
CEO approval
Business Outlook

Pros

So far it has been decent....

Cons

Look at pay structure you provide your employees.....

avatar
SelectQuote Response
7y
Thank you for your feedback. Our current compensation plan in sales is a result of rigorous study, research and collaboration. It may not be the simplest one, but it has been designed to make sure that first and foremost, it is fair to everybody, and second, but equally important, that it continues to provide unlimited earning potential for those who do well in sales. If you have any concern about the compensation plan, please do reach out to your manager so this can be addressed.
5.0
Jan 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Select Quote has an amazing leadership team, great training and plenty of leads. NO COLD CALLS!!

Cons

If you are not willing to work hard this company is not for you

avatar
SelectQuote Response
7y
We appreciate your letting us know that this is the best company you have ever worked for. Thank you for your kind words and for sharing your positive experience. We are truly pleased to hear from you, and we wish you utmost success at SelectQuote!
Viewing 58 - 60 of 70 Reviews

Glassdoor has 2,027 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.