SelectQuote Customer Service (CSR) reviews

3.3

58% would recommend to a friend

(70 total reviews)
avatar

Tim Danker

66% approve of CEO

47% positive business outlook

Customer Service (CSR) employees have rated SelectQuote with 3.3 out of 5 stars, based on 70 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. SelectQuote is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

70 reviews
2.0
Nov 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Efficient sales process and your role is pretty straightforward, call, answer phone, sell term life insurance, they generate the leads, good pipeline once it gets going,

Cons

no motivation, management needs improvement, it is a grind and there is no real sense that they care for the employees, pay structure is not very transparent nor is it lucrative or fair, rules change and more hoops depending on what the company wants, too many moving targets, lots of hours was no problem until wfh was lifted

Viewing 70 - 70 of 70 Reviews

Glassdoor has 2,027 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.