Senior Star reviews

3.3

54% would recommend to a friend

(135 total reviews)

Anja Rogers

55% approve of CEO

48% positive business outlook

Senior Star has an employee rating of 3.3 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senior Star employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

135 reviews
2.0
Jun 10, 2018

Ok Job

Recommend
CEO approval
Business Outlook

Pros

Residents are great to work with. A real blessing

Cons

Nobody communicates, always a mess with most things ending up backward. Mangement always seemed a little shallow and fake, they also gossip about the employees in a really unprofessional manner that really makes you question the integrity of the whole place.

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Senior Star Response
8y
Thank you for completing a review of Senior Star on Glassdoor. We appreciate the service you provided to Romeoville seniors and their family members. We hope you shared your feelings with the management team during the time you were experiencing dissatisfaction. At Senior Star, we strive to provide an environment of openness and are always looking at improving our community and to do unto others with love. We value your feedback and take it seriously as a suggestion on how to improve our community. We wish you continued success in your career path.
5.0
May 21, 2018

Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very organized. Easy side job, fun, but young staff.

Cons

Management makes pointless decisions sometime that makes it more difficult for employees.

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Senior Star Response
7y
Thank you so much for your positive comments about our Company....and for the challenge opportunity that you've identified as a "con". While we hope that all management decisions are made with the best interest of the business, our residents and our associates in mind, we recognize that we sometimes need to spend more time on communicating these decisions and the "why" behind them. We encourage you to reach out to your management team and ask questions anytime you don't understand the" why" behind decisions that were made.
3.0
Apr 27, 2018

Generally good experience, but they could be better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Resident focus, they hire compassionate staff, quality facility.

Cons

Pay too low for housekeeping, food and tech staff. They strongly "encouraged" their employees to raise funds for Alzheimer's Association, an organization whose president and chief executive Harry Johns, recently earned over $2 million in compensation! REALLY? A founder of Senior Star, Robert Thomas, has served on this nonprofit's Board of Directors and as their treasurer. Listen more to and get to know your employees.

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Senior Star Response
7y
We are sorry you feel the way you do and we would like to discuss your concerns with you so please call us at 918-592-4400 and ask for Mickie in HR or Jessica in Sales; we truly want to connect with you. This year, several communities have earned sales bonuses, in fact, we've paid out over $330,000.00 in bonuses thus far in 2018. And yes, we are on a solid path to raise $600,000 for ALZ with the intent to help find a cure...provide hope for those affected and also help support our Nation as a whole, for ALZ has both a financial crippling on our economy and health system, not to mention what this horrible disease does to individuals that have the disease, as well as their caregivers and families. Together, united, we believe we are making a positive difference. We hope we can talk with you soon
Viewing 109 - 111 of 135 Reviews

Glassdoor has 137 Senior Star reviews submitted anonymously by Senior Star employees. Read employee reviews and ratings on Glassdoor to decide if Senior Star is right for you.