Sense reviews

3.7

55% would recommend to a friend

(152 total reviews)

Anil Dharni

76% approve of CEO

52% positive business outlook

Sense has an employee rating of 3.7 out of 5 stars, based on 152 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sense employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

152 reviews
1.0
Jun 7, 2024

A lot of talk no walk

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule/unlimited PTO, fully remote

Cons

Lots of micromanaging, overpromising, under delivering, lots of turnover within management

2.0
May 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Ability to set your own schedule

Cons

Inconsistent, no real strategy except sell more. Head of sales is inconsistent and doesn't know how to lead a team in a motivating way. Sales have been down, no one is hitting quota and they do nothing to make it attainable. Claw backs equal to initial commission on corporate and enterprise deals if an account doesn't renew after initial contract. (ie, getting a claw back 2 years later when they don't renew). No one on my team hit their quota last year or the year before, really demotivating. Ask for feedback on culture in surveys and do nothing with that information. Product team is much better - Sales and support are struggling.

avatar
Sense Response
2y
Hello and thank you for your posting and feedback. Responding here to let you know I've spoken with our Head of Sales about your thoughts and we recognize your concerns. Positive changes such as our wellness days, making time to connect virtually, efficient process changes and more have stemmed out of survey data (which is reviewed in depth with the Sales leaders and People Experience team quarterly). Regarding your Sales feedback, we have changed quotas, incentive plans and terms to be commensurate with the changing market in the last couple years and do recognize it's a challenging environment - your insights are valid. As a current employee, I extend an invite for you to come speak with me directly and your anonymity will remain as such. We can further discuss constructive changes to make your employee experience better.
3.0
Apr 23, 2024
Recommend
CEO approval
Business Outlook

Pros

-Great office location -Smart people

Cons

-Product never seemed to work correctly -Phone numbers constantly filtered as spam by providers -Training lackluster, gatekeeping of info and processes by managers

Viewing 16 - 18 of 152 Reviews

Glassdoor has 161 Sense reviews submitted anonymously by Sense employees. Read employee reviews and ratings on Glassdoor to decide if Sense is right for you.