2y
Thank you for sharing your candid feedback with us. At Sensible Care, we are deeply committed to the 'Human Connection' — it's essential that everyone, be they employees or patients, feels genuinely acknowledged, understood, and valued. Your thoughts on the employee experience are crucial to us, and we continually aim to strike the right balance between caring for our team and our patients.
Regarding compensation, we endeavor to provide our Providers with competitive packages, inclusive of PTO, sick days, and 13 paid holidays. Our primary objective is to ensure our employees have stability and peace of mind, even amidst unexpected situations like client no-shows or cancellations. To further support this, we've adapted our bonus structure, presenting an opportunity for providers to earn significantly above their base salary. It's genuinely heartening to see many of our therapists achieving these bonus thresholds, and we remain dedicated to continuous improvement in all aspects of our employee experience.
On the subject of professional growth, we take immense pride in our 'Promote from Within' philosophy. This commitment is why we don't externally advertise positions such as "Senior Therapist"; we believe in advancing our existing staff. Every one of our Lead Therapists began their journey here as a Staff Therapist. This ethos isn't just limited to our clinical teams; across the board, many who began in entry-level capacities now play pivotal roles in management and supervision.
In terms of transparency, we make concerted efforts to be open and forthcoming. All company-related information is accessible on a company wiki. Moreover, our monthly newsletter, a hub for company news, updates, and milestones—including those cherished internal promotions—is a testament to this commitment.
We genuinely appreciate your feedback. Please rest assured that your perspective is not only acknowledged but also essential to Sensible Care's evolution.
