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      Sentinel

      Engaged Employer

      Sentinel reviews

      3.8

      69% would recommend to a friend

      (50 total reviews)

      Brian Osborne, Timothy Hill and Robert Lenartowicz

      86% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      50 reviews

      Reviews about "Culture"

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      4.0
      Aug 6, 2025

      Competent. Helpful. Challenging. Kind.

      Network engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Fully remote work (with the very occasional local on-site support request). * Extremely intelligent / competent team willing to help and teach wherever you may need. * Flexible, understanding, kind management who just want to see you succeed. Not a lot of "micromanagement," more just agency and respect. * Free training provided through INE and compensation for Cisco Certificates. * Great benefits with full health/vision/dental/life insurance plans. * Moderately quality tools provided to complete work tasks.

      Cons

      * On-Call is not compensated outside of salary. * Salary is typically considered lower than other MSPs. * Salary increases are typically lower than other MSPs and do not happen annually. Without acquiring Cisco certs, a salary increase is difficult to obtain. * Vacation time is considered lower than other MSPs. * Extremely challenging work which will absolutely ensure burnout at various times throughout your career here. * Promotions come with a sub 5% pay increase, whereas they're typically closer to 10% in other companies. * Tools such as ticketing systems and credential management are lacking and need dedicated improvement. * Because of the emphasis on certifications, work life balance is very low. Studying for and obtaining various vendor certs is essentially a second job on-top of the daily heavy workload that comes in.

      avatar
      Sentinel Response
      11mo
      Thank you for taking the time to share your feedback and experiences with Sentinel. We truly value thoughtful input like this, as it helps us continue to improve and provide the best possible work environment for our team. To clarify, moving between engineering levels (e.g., Level 2 to Level 3) is not considered a formal promotion. These levels serve as a way to categorize blocks of engineers with similar skill sets and responsibilities. More significant career advancements occur when moving into senior or advanced engineering roles, which are considered major leaps in responsibility, scope, and expectations. We also appreciate your thoughts regarding PTO and other suggestions for enhancing the employee experience. We regularly review feedback from our team to identify opportunities for improvement, and your insights will be part of those ongoing conversations. Thank you again for your contributions and dedication. We look forward to building on our successes together.
      5.0
      Mar 20, 2025

      Great company and growing!

      Director of sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’ve been at Sentinel for over 17 years and we’ve grown every year since I’ve been here. The company has great people and a great culture. We work hard and the results show. We do fun employee get togethers including charity give back events. There is also an opportunity to learn and grow if you have the ambition to take it to the next level. No micromanagement either which is nice

      Cons

      Every company I’ve worked for has challenges. We discuss our issues and try to resolve them as they arise. No major complaints. If you don’t want to work hard, learn or grow this likely not the place for you.

      1.0
      Feb 4, 2025

      Phoenix Sales Beware

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice, fun sales team. All are helpful and approachable.

      Cons

      If you are a sales rep interested in joining the Phoenix office at Sentinel Technologies here are a few things to consider: -You will be grossly underpaid. -Your manager is a mid-twenties sales rep and this is their first and only job since graduating from university. -You have no defined territory and will be expected to drive to the corners of the state to find new business. -You must make “200 dials and 30 donut drops” a week to be successful. To whom? No defined territory means creating and calling a random list from your single sales intelligence tool to hit KPI metrics instead of strategically calling into businesses. -There is no formal sales manager or sales rep training. Your training is to do what your VP and your “team lead” tell you to do. If those things contradict, use your best judgment. -You are better off bringing the Yellow Pages on your first day to prospect -CRM data? good luck. -No creativity or autonomy in the role. You will be "checked in" via a messaging platform and a daily meeting with your team lead to check your activity. The ideal person for this role is someone who recently graduated college, is malleable and is OK taking orders from someone similar in age. This is not the place for seasoned reps. It’s their way or no way.

      avatar
      Sentinel Response
      1y
      Thank you for sharing your experience with us. We truly value feedback from both current and former employees, as it helps us pinpoint areas where we can improve. At Sentinel Technologies, our goal is to promote a supportive and collaborative environment where every team member has the tools they need to thrive. We understand that each role comes with its own set of challenges, and we are committed to continuously enhancing our training, leadership development, and sales strategies to improve the experience for our team. We take your concerns regarding compensation, management structure, and territory allocation very seriously. While our sales approach aims to promote growth and success, we also recognize the need for clear guidance, training, and mentorship to ensure our sales professionals feel empowered and supported. Your feedback will be communicated to our leadership team as we work on refining our processes. If you have any more feedback or suggestions, please feel free to reach out to us directly. We appreciate your contributions to the team and wish you all the best in your future endeavors. — Sentinel Technologies Team.
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