Sentinel reviews about "manager"

64% positive business outlook

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34 reviews
1.0
Feb 19, 2017

Sentinel Technologies Review

Recommend
CEO approval
Business Outlook

Pros

Free soda is great! Also enjoy the vintage office chairs. Starting out here is important to get on the right team - If you are part of the "swamp" then you can ride the wave and live large. You can look forward to sitting in meetings that have some value or direction however you will learn more about all the latest about your vendors and past employees. The marketing team is out of this world bursting with ideas! The brochures are from a vintage collection dating back to companies early years, your electronic copies are designed with word and best suited for a fax market to local elderly care facility directors. Your manager will provide you with your " Sentinel Pitch" and ask for you to give it at any time. This will keep you ready for battle at any given time ( *Disclaimer* Some managers may not accurately give "The Pitch" )

Cons

Leadership has very poor control of the company branches and branch level management. The training is comparable to a set of IKEA instructions written in white ink. Not a good choice for anyone that is looking to have dynamic experiences and broaden your skills, become part of "team" or long term employment. No house accounts provided to new employees. Project side of the company over works the technical guys most projects are riddled with problems, delays and customer satisfaction performance issues. Unprofessional language, poor attitude towards women My prediction is this company will be sold within the next 24 to 36 months.

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Sentinel Response
9y
We’re disappointed to hear the experience of this former employee was not favorable. We do not have a ‘Business Development Manager’ title at Sentinel, but based on other comments in this review it sounds like this individual worked in Sales. Sentinel has high expectations for our team members. In Sales, we look for sales reps who are proactive in their approach, and have a compensation packages that rewards their hard work. We also provide the resources they need to assist their clients. Each Sales team member receives tremendous support from across the company: pre-sales engineers attend calls and design solutions; administration provides materials and all customer facing documents; a large and talented group of technicians performs implementation; project managers organize and manage delivery of those solutions; and post-sales support ensures continuing care is provided. This team approach sets us apart from other organizations, and has been highly regarded by our sales team. As we continue to grow, keeping the connection between offices, departments and teams will remain a cornerstone of Sentinel culture. We have a Sentinel Sales Manual available on our internal portal for our teams to access and use as a supplement to their training. For general Sentinel marketing information, all of our offices have custom one-pagers that match our overall design concept - these are professionally printed and crafted for our clients. Our new website design was met with positive feedback, and we continue to add and grow the site, especially on the customer facing side. We also have a very, very active presence across all major social media outlets to connect with partners, clients and employees. While it is always disappointing to hear that our efforts have fallen short as expressed here, we are proud to have such a strong rating among our clients and our employees and we will consider this feedback in our continuous quest to make Sentinel an outstanding place to work.
1.0
Jun 1, 2017

Wouldn't recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is an onsite lounge area with beverages served on fridays

Cons

Where to start...micro-management at its finest. Almost every task completed has to be cleared through a manager. They do not let employees work remote...which is sad considering this is a technology company. Come on it's the 21st century. When you kindly give them a two week notice, they terminate you immediately and HR walks you out that day. They will not paid out your earned bonuses after you have left as well.

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Sentinel Response
9y
At Sentinel, we strive to have each and every employee with us, no matter the duration, leave with a positive impression. The “Advice to Management” really resonates with us. We have an open door policy available so everyone has a chance to be heard when they have ideas, suggestions, problems, or want to discuss next steps in their careers. Our management team takes this policy very seriously, and the feedback received is used quite often in decision-making. We hope this open door policy is leveraged by any employee that has concerns about their role or career at Sentinel. While we are always disappointed to receive a low rating by a former employee, we will continue to keep the focus on creating an environment that fosters personal growth, encourages creativity, and rewards success. For the majority, this formula not only allows them to thrive professionally, but also promotes a positive work environment that they have continuously ranked as a “Best Places to Work” in both the Chicago Tribune and Arizona Republic.
5.0
Aug 31, 2016

Finally Found a Home

Recommend
CEO approval
Business Outlook

Pros

From the time I started to now, I have felt nothing but welcomed and appreciated. I have finally found a company with integrity, a family feel, and the support I have been looking for since I graduated college. I look at my manager as a Mentor and feel like I can go to anyone, even Executive level, for the tools I need for success. After just one year, Sentinel not only told me how much I was appreciated, but acted on it by promoting me to the next level. I can see a path here and want to call this place home for a long time. Pros • Potential to grow • Management provides tools for success • Family oriented • Great teamwork • Appreciation for hard work • Always looking to grow and become better as a company

Cons

I think that an initial training class and manual explaining the internal processes would be very helpful. For most, it is easiest and most effective to learn from experience, especially since they are coming from a sales background. However, for some, it would ease some of the nerves in the beginning if they had a reference available to look back on, especially when going through the processes for the first time.

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Sentinel Response
9y
We greatly appreciate you taking the time to share your experience with Sentinel thus far! First, congratulations on your promotion--we know the hard work and dedication it takes, and strive to recognize this in our team members. We are happy to hear your positive experience is a direct reflection of the environment and ideals we aim to achieve across our organization and within each and every department. Thank you for your training suggestion, this is actually a project we are currently working on, and hope to be able to provide to new hires soon. Again, thank you for taking the time to submit a review!
1.0
Apr 3, 2019

Shady

Recommend
CEO approval
Business Outlook

Pros

Talented engineers, industry standard pay, money for certifications but only when there is an immediate benefit for the company

Cons

Lack of integrity with both customers and employees. Very CYA, and blame is assigned to engineers for management mistakes. High turnover rate by very smart engineers who are tired of being micromanaged, overworked, and treated as disposable by incompetent executives, HR, and project managers. Don't just take my word for it, take a look at the negative reviews, everyone is saying the same things, yet HR refutes them each time. 90% of the positive reviews are fake and/or posted by current employees. Yet the company markets hard on its public image and "awards". Company is old school. Managers value engineers being at their desk 40+ hours and punching the clock over getting results, working less hours, working remotely etc. Vacation time is extremely frowned upon. Two types of managers exist, those who know nothing about how technology works, even on a very basic level, and the other are very senior engineers who know nothing about people skills, or how to work as a team. I would not recommend taking a job here. The upper management is so out of touch with technology it's truly amazing the company is still in business in 2019, but it's propped up by an incredible sales team. Definite concerns for the future of the company.

5.0
Jan 6, 2017

The Best Decision of My Professional Career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with Sentinel about 18 months and am extremely lucky to say I love my job. After graduation I worked for a large company where I was not fully utilizing my degree, so I took a chance and applied with Sentinel, and it turned out to be one of the best decisions I have ever made. Sentinel is not a typical work environment. My manager is truly a mentor to me, I can bounce ideas off her, ask her for guidance, receive real feedback, bring any questions/concerns/comments--it truly is an open dialogue between us that cultivates a very collaborative environment. This type of environment breeds trust between managers and their team, which in turn means employees have a lot of autonomy and are encouraged to think outside the box. As simple as it sounds, what I appreciate most about Sentinel is that they say “thank you”. My manager is quick to compliment my work, thank me for my effort, thank me for a job well done, even just everyday tasks, she always goes out of her way to show she recognizes what I do & lets me know she appreciates it. Beyond my direct manager, managers and other employees across the company have gone out of their way to commend me for work I have done. From sending me an email, to stopping me in the hall, they have taken the time to say “good Job” and thank me for my contributions. It makes me feel both valued and appreciated. More than that, it makes me feel invested in Sentinel, I am not just a number or a face, I am an integral part of the team. When I look back at previous positions I held, I can’t really recall ever having an experience where managers were so in tune with their employees and really recognized their contributions the way I have experienced here. The attributes I detailed above make me excited to come to work every day. Even on hard days or bad days, I know I have a whole support system here that is ready and willing to work with me to get the job done. Most companies strive to create the family atmosphere Sentinel has ingrained in their culture. I can already see the growth in my professional life, and look forward to continuing that growth and my career with Sentinel.

Cons

In terms of my position or work environment there are not any real "Cons" that stick out to me. I would suggest expanding programs such as "Rookie of the Quarter". It was really well received by the Sales team, so I think rolling it out to other departments would be awesome!

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Sentinel Response
9y
Thank you for sharing! It's great to hear from a current employee that the values of our mission statement are still very much felt in their day-to-day roles. Especially, that the management team is not only supporting these ideals, but are really incorporating them into their interactions with their teams. We're glad to hear the "Rookie of the Quarter" was so well received! We agree with your suggestion of expanding similar programs to other teams. Again, we really appreciate you taking the time to submit your feedback! Thanks for being part of our team!
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