Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 59 reviews)); "Good pay, work from home" ((in 38 reviews)); "great people and pay and get to work form hom" ((in 15 reviews)); "Great coworkers" ((in 7 reviews)); "There's always opportunities to grow and move up!" ((in 6 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 15 reviews)); "Lastly the benefits are atrocious." ((in 13 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 7 reviews)); "Insurance is expensive" ((in 5 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 5 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

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Senture

Senture reviews

3.1

49% would recommend to a friend

(127 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Culture & values

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

127 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Feb 22, 2026

Toxic.

Member engagement

Recommend

CEO approval

Business Outlook

Pros

Good pay if you’re a top performer.

Cons

Terrible work environment. You can do your absolute best and they still push you to somehow do better.

Senture Response

1mo

We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.

4.0

Dec 30, 2025

Good for a work-from-home job.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

No travel needed and supervisors are personable and helpful.

Cons

1) Zero% company contribution to astronomical health insurance premiums. Only the government contract provides some. The previous contractor contributed a good percentage. 2) Cutting work hours during slow times is not fair (except voluntarily). The company gets paid in full for the contract and we should also. 3) No yearly hourly base rate raise for cost-of-living increase has been given.

Senture Response

6mo

It's wonderful to hear that you're enjoying your time with us. Thank you for your hard work and for being a valuable part of our team!

5.0

Dec 8, 2025

Great pay

Gsa - guest service agent

Recommend

CEO approval

Business Outlook

Pros

Great pay doing remote work

Cons

Mudd sad t have great discipline

Senture Response

7mo

Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.

Viewing 4 - 6 of 127 Reviews

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Jobs at Senture

Customer Service Agent

Remote

View job

Help Desk Call Center Representative

Remote

View job

Healthcare Member Advocate

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Healthcare Customer Advocate - OK

Member Engagement Coordinator

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Reviews about "Compensation"

Toxic.

Good for a work-from-home job.

Great pay

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