Senture reviews

3.1

49% would recommend to a friend

(70 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Reviews by job title

70 reviews

Reviews about "Management"

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5.0
Jan 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Work environment Great management Top pay

Cons

Overtime and holiday requirements a

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Senture Response
1mo
Thank you for the wonderful feedback! Your ongoing support helps us continue to improve and grow. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.
1.0
Nov 20, 2024
Recommend
CEO approval
Business Outlook

Pros

equipment if you don't have a pc

Cons

well where can I start these people really do not like for you to get off the phone to take a quick emergency phone call, yes you heard right they will dock your pay even if you have bathroom breaks that total more than 2 minutes. If you are a minute or so late for lunch you will not be paid for it. The supervisors tell on people not even on their team to their supervisors trying to get you in trouble. They said it was a permanent contract in orientation. Well then in training said well actually it is temporary and they will try their best to put you on another one, I am like no way so I am still looking because I do not trust that at all. This place is more like temporary work and once that ends if you choose to stay you just wait for them to put you to work if they find something for you. Not to mention lack of training no lie I am pretty sharp if I am taught properly however we were trained in one thing and go thrown to the wolves to do something else. Some days was a struggle because if you reached out to the so called resolution line they would give wrong information or either give you an attitude. The supervisor or no other team member would respond a lot in group chats. Then when you gave wrong information or felt like you were taking to long you would be coached. They constantly have people watching the phone line to see what you are doing which is weird. This place is better than being unemployed I guess if you have nothing in your bank account and on the verge of losing something or getting evicted. In my opinion this is temporary work until you can get something else. It is very high stress especially with no training can you just imagine and my contract was one of the lowest paid ones in the company. My pay was an embarrassment for where I live and the economy.

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Senture Response
1mo
We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve. We are proud to share that Senture is now a subsidiary of the Teleperformance (TP) Group, we (as Senture) are thrilled to bring TP's global scale, innovation, and resources to our team and culture.
2.0
Oct 21, 2024
Recommend
CEO approval
Business Outlook

Pros

It pays relatively okay for the area. They’ll hire almost anyone.

Cons

High stress. Benefits not worth the cost. Same job directly from the contracted company pays more with better benefits. Lots of wage theft. Several coworkers did not get paid while working off the clock due to their systems having downtime. They almost always force people to start working before clocking in. Management is a hit or miss as to whether they’ll be there for you or for the company’s profit margin.

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