Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 57 reviews)); "Good pay sometimes, work from home" ((in 36 reviews)); "great people and pay and get to work form hom" ((in 15 reviews)); "good benefits" ((in 15 reviews)); "Great coworkers" ((in 10 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 16 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 8 reviews)); "Insurance is expensive" ((in 6 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 6 reviews)); "Hard to advance they play favorites" ((in 5 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

Senture reviews about "pay"

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Culture & values

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

140 reviews

5.0

Mar 28, 2024

Ehh

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

Wfj, management cool, depends on contract

Cons

Contract work, pay not great,

Senture Response

2y

Thank you for your feedback. We appreciate your response. We will be certain to share your feedback with the appropriate group.

3.0

Mar 28, 2024

extremely busy and mentally exhausting but good pay

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

good pay and consistent hours

Cons

hard to receive assistance and forced overtime

2.0

Jul 30, 2024

Intense

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good pay and great benefits

Cons

Strict schedule adherence policies that are not flexible

Senture Response

1y

We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at reviews@senture.com if you have any specific suggestions or concerns.

4.0

Apr 21, 2024

Interview

Custer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay was excellent and you move up pretty quickly

Cons

They micromanage if you get called out in the chat to much

Senture Response

2y

Thank you for the feedback! We're happy to hear you enjoyed your time with Senture. Thank you for the information, and we will be sure to share this information with the appropriate teams.

5.0

Apr 21, 2024

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great family oriented company and pto

Cons

low pay, no benefits and no room to grow

1.0

Apr 1, 2024

Completely disorganized

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The pay rate is good for the area. The work itself is very simple once you know it. No driving to and from work (except periodic on-site workdays)

Cons

Insane entry exam Was not adequately trained online or on-site. Mountains of emails at the very last second pushing for documents Working from home is very isolating if you have no family Must travel for seven hours each way to be issued needed equipment At times, travel to the exact location is required for work bimonthly

3.0

May 23, 2024

Decent

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay and its Remote

Cons

Unpredictable and overworked often, sometimes unorganized

Senture Response

2y

Thank you for your feedback. We're always looking for ways to enhance our workplace and would love to hear more about how we can support you better. Please contact us at reviews@senture.com.

3.0

May 22, 2024

Remote work

Consumer guide/customer service

Recommend

CEO approval

Business Outlook

Pros

Remote work and pay is decent.

Cons

Very cranky customers and can have high volume.

Senture Response

2y

We appreciate your honest review and are glad there were things you liked about working with us. Your feedback is important as we continue to grow. Please reach out to us at reviews@senture.com to discuss any specific suggestions you may have.

5.0

Apr 2, 2024

So far is good

Call center advocate

Recommend

CEO approval

Business Outlook

Pros

Work from home Good pay People that helps you

Cons

Pretty strict on absences, breaks and lunches

Viewing 10 - 12 of 140 Reviews

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Jobs at Senture

Help Desk Call Center Representative

Remote

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Customer Service Agent

Remote

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Healthcare Member Advocate

Remote

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Customer Service Agent - Clearance Required

Ready Reserve Disaster Support Agent

United States

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Senture

Senture reviews about "pay"

Ratings by category

Ratings by demographic groups

Reviews by job title

Ehh

extremely busy and mentally exhausting but good pay

Intense

Interview

Great company

Completely disorganized

Decent

Remote work

So far is good

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