Service Express reviews

3.4

57% would recommend to a friend

(435 total reviews)
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Ron Alvesteffer

67% approve of CEO

26% positive business outlook

Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

435 reviews
1.0
Nov 20, 2021

False Advertising

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home. People are willing to help for the most part.

Cons

Cultish, led by old boys society who stay in the bubble. They all love spaghetti. A lot of them being thrown on the wall on a monthly basis. I’m not sure if they completely lost touch with reality or they are fully aware of problems but don’t care as long they are big fat and happy. Lots of talk but not a whole lot of walk. Marketing/social media team loves to promote and obnoxiously post on LinkedIn that we have the best culture in the world and we are all about people. They obviously live under the rock. If you push back or express your concerns, you will be called a negative person and get put on a watch list. After about 2 years, you either turn into a puppet, lose your identity, soul is up for grab OR if you are smart enough, you will start looking for a new job. The lack of diversity is very concerning too. Company continues to hire the same profile that fits the mold. Bonus point and fast promotion for look alikes and came from the same previous company. No raise for the last two years, pay is below standard. I heard upper management get big bonuses every year. Go figure.

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Service Express Response
4y
Thank you for letting us know about your experience. We have continue to put a focus, specifically in recent years, on our Diversity, Equity and Inclusion initiatives, employee resource groups and continue to evolve how we create an inclusive workplace that empowers our people.
2.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Good money, lot of time on my own

Cons

Upper management kind of a joke

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Service Express Response
7mo
Thank you for taking the time to share your feedback. We’re disappointed to hear that your experience didn’t reflect the positive and supportive environment we strive to provide. Please know that we take your comments seriously and view them as an opportunity to learn and improve. We’d appreciate the chance to hear more about your experience. Please reach out to our HR team at HR@serviceexpress.com where a member of our team will be standing by to speak with you.
Viewing 31 - 33 of 435 Reviews

Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.