Question 1

Is Service Express a good company to work for?

Accepted Answer

Service Express has an overall rating of 3.4 out of 5, based on over 449 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 57% of employees would recommend working at Service Express to a friend and 26% have a positive outlook for the business. The best reviews about Service Express have been left by employees working as Account Executive, Sales Development Representative and Field Service Engineer.

Question 2

Does Service Express pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Service Express employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Service Express. This rating has decreased by 8% over the last 12 months.

Question 3

How satisfied are employees working at Service Express?

Accepted Answer

57% of Service Express employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Service Express 3.8 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

Question 4

What are the top reviewed jobs at Service Express?

Accepted Answer

Sales Development Representative (SDR) (60), Senior Account Executive (38), Field Service Engineer (27), Sales (20), Senior Account Manager (15), Account Executive (13), Sales Development Representative (12), Regional Sales Manager (7), Technical Support Specialist (5), Account Manager (4), Customer Success Specialist (4), Field Service Technician (4), Senior SAE (4), Senior Sales Development Representative (SDR) (4), Director (3)

Question 5

What are the pros of working at Service Express according to real employee reviews?

Accepted Answer

"Great Culture and experience." ((in 76 reviews)); "I came out of it a better person because of the support I received from some really great people." ((in 39 reviews)); "Great work/life balance" ((in 23 reviews)); "Good pay" ((in 13 reviews)); "They have great teams with genuine passion and excitement about their work." ((in 11 reviews))

Question 6

What are the cons of working at Service Express according to real employee reviews?

Accepted Answer

"Senior leadership make  decisions without full understanding of work streams below." ((in 20 reviews)); "Utterly disappointing attitude to staff and impact poor management has on customers." ((in 16 reviews)); "Benefits could be better." ((in 15 reviews)); "Sales leadership is empty talk and inflated egos." ((in 8 reviews)); "Disengaged leadership team from technical staff and business." ((in 5 reviews))

Question 7

What are employees saying about Service Express layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Service Express layoffs and their outlook for job security at Service Express in 2026.

Question 8

What are the top reviewed Service Express locations?

Accepted Answer

Grand Rapids, Denver, New York, Dallas, Detroit, Tampa, Chicago, Raleigh, Houston, San Antonio, Fort Wayne, Cleveland, Columbus, Dayton, Exton, Orlando, Atlanta, Fairfield, Newark, Birmingham, Salt Lake City, Richmond, Saint Louis, Rochester, Phoenix, Midwest, Kings Mountain, Chattanooga, Indianapolis, Cincinnati

Service Express

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They put their employees first, end of story.

Legacy software and bad software development culture

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