Service Express reviews

-You are expected to go on 25 first meetings a month. Even if a company does not fit in the criteria needed to do business with you still need to go on face to face meeting for them to personally tell you that. -Instead of training and coaching to success you are told to just make more phone calls. If 100 phone calls isn't enough then you should be making 125 a day. Then 150 a day. If you have 30 companies in your territory that could be a good fit then call them 4 times a day. If that does not work then call them 6 times a day. -The company focuses on hardware maintenance. Everything slse is a hit or miss depending on what they feel they can accomplish. You don't know the other possibilities until long after you needed them. Communication of capabilities is not at the forefront. -The culture of the company is only upheld at the headquarters. Management does not practice it outside of the CEO's range. They only want people who will drink the coolaide and be just like them. -You are only paid on new business. You have to put the effort in for the renewals, but get nothing for it. -The sales techniques and presentations are the same ones used 15 years ago. They do not work anymore, but they will tell you time after time that they do and you are expected to learn and repeat it.

They have mass quantities of paperwork that sometimes repeats itself. They believe that "Activity" is more important that sales results. You have to maintain 25 first meetings per month regardless of meeting quota or not. The reps have to be as equally focused on renewals, which you are not compensated on as you are new business and that can be as time consuming as new business. They micromanage your results in that they make you track your own progress but don't offer any help when the rep is struggling. They over staff their offices in markets that can't support the number of sales people for the area.