Service Express reviews

3.4

57% would recommend to a friend

(435 total reviews)
avatar

Ron Alvesteffer

67% approve of CEO

26% positive business outlook

Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

435 reviews
4.0
May 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Leadership seems invested in aligning personal, professional & financial goals for employees and puts processes in place to help achieve them. Good communication with management Provided ample training for someone with no IT background. Lots of support from other team members

Cons

LOTS of cold calling. Pay was a little below expectation.

5.0
Nov 20, 2015

Amazing

Recommend
CEO approval
Business Outlook

Pros

SEI is certainly not an EASY place to work at, and it has a high bar for its employees, but you will find nowhere else with the opportunity and the people that you find at SEI. great people, great systems, great culture and values.

Cons

We hold on to some non-performers for too long. Understandably we need to give them every chance to succeed, but the long term effects are more than we estimate.

1.0
Aug 31, 2023

Run

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the colleagues I worked with were fantastic, very smart and very caring both for their job and the people around them.

Cons

Where do I begin...they purchased BlueChip without understanding the core business (???) and are currently clearing house. They don't care for the business so the UK division is in a nosedive. They don't care if it dies - i'd be terrified if I was a customer and I knew even 5% of what was happening within Service Express. The UK management have been good in my experience, they're just beholden to those in the US. The US leadership is possibly the worst leadership i've ever seen. Complete lack of budget (and assigned horribly), no direction, restructures whenever the wind changes direction, firing very experienced staff, lies from the CPO, constant crap about reaching the 500m mark which is not exactly an encouraging message for 99.9% of the business. If Service Express goes out of business, I won't be very surprised.

Viewing 355 - 357 of 435 Reviews

Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.