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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Diversity & inclusion

      3.0

      Senior management

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      435 reviews
      1.0
      Feb 11, 2026

      Sales departure at last

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is being incorporated into park place but there are some excellent people who will hopefully be retained. The person who rightly was not is the sales leader

      Cons

      While much of the sales representatives have abandoned the company because of the toxic leader, the attrition before he departed was remarkable and the remainder of the sales teams are relieved he has gone. Worst hire for the company. It is no surprise that friends on the executive and leadership teams have left or are on their way out. These are HR and people who should know better that turned the other way in spite of the disparaging complaints on his inappropriate boundary blurring and indecent conduct to women and his overall bullying.

      1.0
      Sep 5, 2023

      Missed opportunity

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      When SE acquired Bluechip things were positive, constant message to get to £500m and investment in sales people. We won a big new client and had an investment in our datacentres.

      Cons

      Since the exit of the UK MD the US leaders have dismantled the UK business, ‘eliminated’ lots of critical people with loads of knowledge. Everyone is now scared for their jobs

      2.0
      Sep 28, 2025

      Sales. Making it rain? Not quite.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some folk really go above and beyond and support the company. There once were strong values that underpinned what we did

      Cons

      Puppets to private equity “growth partners”. The biggest con is internally at sales leadership level America TPM. The greatest puppet of all saying what he needs to, to remain employed to the executives and private equity investors. At the expense of blaming everyone else but himself and taking no accountability. Most reps are missing quotas and there is no route to success. Leadership does not understand the industry. Reps and marketing staff have fled his leadership. His style is to be a loud, self obsessed, self righteous bully who blurs boundaries of personal and professional relationships, these are gender specific and should be investigated

      Viewing 358 - 360 of 435 Reviews
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      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.