Service Express reviews

3.4

57% would recommend to a friend

(81 total reviews)
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Ron Alvesteffer

67% approve of CEO

26% positive business outlook

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81 reviews

Reviews about "Compensation"

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2.0
Nov 18, 2021

Disappointed, frustrated, burnt out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- A group of great people - Work variety

Cons

- Working people until they have nothing left to give (both inside and outside of work) - Company strategy is not well thought out or communicated from the top down (besides the goal of 500M, but HOW?) - Told to find solutions when issues arise, but solutions are ignored when presented - Teams are growing but there is no plan for structure so people are left with no clear answer to who their leader is - Understaffed and asked to do more and more with no support to make decisions because ELT members want the final say on everything big and small - Several new hires were promised growth, flexibility, upper mobility, and more just for it to not be reciprocated - Vision talks go nowhere. - 3% raise if you are lucky when inflation is currently around 6% in the U.S.

3.0
Jun 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Surrounded by a bunch of great people...all smiles..part of the allure of the field service job is the allusion that you are your own boss, most of the time, Was never micro managed there...Benefits are decent

Cons

kool-Aid dispensed by the drumload. Constantly told how they are for their people, but, in a Field Service environment, all I can say is "Yeah, right!!" First off , no pay for being on call. You give up a week of your life to be on call and get nothing in return, unless you get called out, then you get OT, and, if the ticket qualifies, a 2 hour call out(straight time). not worth giving up a week, especially if you don't get called out. No company vehicles...no vehicle allowance, and not even reimbursed for mileage at he Federal rate. They only give you 85% of the Fed rate, while they probably write off 100%. Now wonder a lot of the FSE's drive clunkers... And don't refuse to drink the Kool Aid, failure to buy into the culture makes you a marked person...so just sit back, smile and wave, and sing the Kumbaya like you mean it, even if you don't.

5.0
May 21, 2021

Top Notch Company

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, competitive pay, training, great benefits

Cons

No cons. I love everything about this company

Viewing 61 - 63 of 81 Reviews

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