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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (81 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      81 reviews

      Reviews about "Compensation"

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      2.0
      Apr 1, 2021

      What happened to professional Management?

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, Local Engineering Staff, commission payouts

      Cons

      Sales Management, Regional Sales Mangers - Colorado and Texas. I have never worked for an organization that promoted all of the wrong people. Sales VP Management is non-existent. Regional Sales management is unaware of the market. Turnover is out of control, just look at the career page on company page. Rocky Mountain management is lacking. Dont wear your "Client First" hats, don't do your funky hair days, I dont care how much beer/seltzers you drank over the weekend and dont care to see your floating keg pics. Dallas Management has been a joke....Western VP's have no idea how to sell in IT..."can I upgrade you to a midsize?'....."What about the insurance plan?"... If you are a professional sales executive, stay far away....Culture is a joke outside of Corporate. You had a great past, new management has killed morale. Sales VP's disguise their concern over fired employees to a pipeline review.

      avatar
      Service Express Response
      5y
      Thank you for taking the time to leave your feedback. As a high growth company, we know things are changing quickly as we continue to evolve and innovate. We are committed to hiring and promoting talent on our teams that align with our core value and purpose. Service Express has developed extensive sales training, with our Ascend Sales Academy, to meet people where they are in their learning journey. We continue to put our people first and focus on helping them achieve their goals, while staying focused on providing the best experience for our customers, partners and employees. We appreciate your comments and always use feedback as a way to grow and evolve daily.
      5.0
      Feb 9, 2021

      "SDR - Sales Development Representative"

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      PHENOMENAL team atmosphere, great leadership, extremely transparent, consistent commission opportunities and set up for success. You have the ability to make a lot of money, they give you the tools and training to do extremely well. If you focus on driving results you will be rewarded.

      Cons

      It's sales, high volume of cold calling.

      4.0
      Feb 20, 2020

      Good Company, Growing Pains

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture in HQ seems to be very positive, but if you are outside sales, the culture diminishes pretty fast. They have a niche market and many of the service member's provide excellent service to customers.

      Cons

      The industry is evolving quickly and many customer's are moving to the cloud. With on premise hardware decreasing, this will continue to make the market more competitive and a race to the bottom in pricing. While SEI has a great model with W-2 engineers, this can be a negative tradeoff as they are more expensive than most competitors when essentially providing the same service. They were also recently bought by a new PE firm, which has already negatively impacted quotas with a 40-60% increase and little room to make good commissions unless you absolutely crush your number. They also promote people into Sales Management based on performance, which is not a great practice as you get manager's with sales success, but no idea on how to be productive leader's.

      Viewing 64 - 66 of 81 Reviews
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