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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      56% would recommend to a friend

      (197 total reviews)
      avatar

      Ron Alvesteffer

      65% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.1

      Diversity & inclusion

      3.1

      Senior management

      3.1

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      197 reviews

      Reviews about "Culture"

      Return to all reviews
      4.0
      Sep 22, 2022

      Join Service Express

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and team environment.

      Cons

      The executive leadership team has been somewhat out of touch, but they are working on this.

      3.0
      Sep 12, 2022

      Leadership Issues

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture mostly lived out among employee base. The President and other leaders care about the employees and company and have created a culture that attracts similar people. Most have a genuine pride of the company and want to work here for the long term. The companies core value is to create a culture that empowers employees to achieve their personal, professional and financial goals. Most leaders buy into it.

      Cons

      They’ve allowed a toxic (and bizarre) leader on the executive team to demand absurd working hours in the most inhumane way. Runs meetings with fear and his rudeness is beyond what I’ve seen tolerated anywhere. Other leaders treat people with respect and care for employees as much as they do the growth of the company. It’s difficult to comprehend how they allow this behavior to continue. This executive talks about his previous big company experience to justify his authority and why people shouldn’t question him, degrades employees and vendors in front of others in a way that is inappropriate and borderline abusive, and his teams work nights and weekends. His behavior is known through the company but I’m not sure why it’s not addressed.

      avatar
      Service Express Response
      3y
      We appreciate you taking time to provide your feedback. This is not how we behave as a company nor how we expect our leaders to behave. We take feedback like this seriously and will dive deeper into it. In the meantime, to help yourself and others, we encourage you to share details confidentially with our HR team; it will help us better understand what we can do to improve.
      Viewing 103 - 105 of 197 Reviews
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