Service Express reviews

3.4

57% would recommend to a friend

(435 total reviews)
avatar

Ron Alvesteffer

67% approve of CEO

26% positive business outlook

Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

435 reviews
2.0
Nov 10, 2024

Okay

Recommend
CEO approval
Business Outlook

Pros

Pat was reasonable for work

Cons

Management haven’t got a clue

1.0
Nov 9, 2024

Lacks Cohesion and Authenticity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People want to do a great job.

Cons

Having been with the company for some time, it’s clear that the executive and senior leadership teams lack the cohesion, clarity, and focus necessary to lead effectively. Complex issues are often oversimplified without providing sufficient support or guidance. Even more concerning is the lack of collaboration at the top. Instead of fostering an aligned vision, leadership spends more time creating internal friction, which ultimately filters down and disrupts the entire organization. This constant friction creates a confusing and frustrating work environment. The CEO's social media posts only adds to the disconnect, often coming across as an attempt to appear relatable rather than as a reflection of genuine leadership. The company frequently touts its core values, purpose, and objectives, yet these ideals feel like lip service rather than principles that guide the day-to-day behaviors. Prioritizing their own financial goals over meaningful impact is demoralizing to employees who genuinely want to make a difference. It’s disappointing to see values that look inspiring on paper but lack authenticity in practice.

4.0
Oct 22, 2024
Recommend
CEO approval
Business Outlook

Pros

- Compensation - Regional Teams - Fun environment in sales department - Opportunity to go to events/conventions/etc

Cons

- Sterotypical disconnect between all depts exists tenfold - HQ location "drinks the koolaid" - Internal processes need adjustments, not new tools/tech

Viewing 109 - 111 of 435 Reviews

Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.