Service Express reviews

3.4

57% would recommend to a friend

(435 total reviews)
avatar

Ron Alvesteffer

67% approve of CEO

26% positive business outlook

Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

435 reviews
5.0
Nov 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Great team, great culture that is mostly contributed to be good employees

Cons

Seems disorganized at times, confusing direction from leadership

3.0
Nov 5, 2023
Recommend
CEO approval
Business Outlook

Pros

The people you work with are going to be the best part of the job. You will form extremely close friendships through the ups and downs of sales. The sales leaders are caring people who genuinely want to help you grow and help you in other departments of your life. The culture is very, very fun. The training here is awesome and you will use the skills you’ve learned here at many jobs. They are generous with their ramp up period and don’t punish you if you aren’t hitting your numbers. They are patient and really work with you.

Cons

The salary here is not viable if you live in Denver, yet you can’t even get a second job with the schedule (8-5 AKA 45 hours). When broken up hourly, you will be making around $20 an hour here or $23 if you hit commission. My friends at cafes make more than me with a lot less stress. The schedule is horrid and monotonous, there’s a lot of wasted time during the day. Benefits aren’t great. Be prepared to make around 200 dials a day! I’m not sure if it’s because most SDRs are young, but sometimes it feels like you’re in a classroom and the leaders are your teachers. Seating charts, games, it all feels a little immature for grown adults. Layoffs, huge push for numbers, they even stopped paying for happy hours. Not sure about the financial health of this place. Great performers leaving because there’s no clear path to promotion.

Viewing 163 - 165 of 435 Reviews

Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.