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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Diversity & inclusion

      3.0

      Senior management

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      435 reviews
      3.0
      Oct 23, 2023

      We're losing er - Yes this is a Star Wars Reference

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, I have met life long friends and made life long connections with people at SE. I have also learned a lot about sales, inter-departmental communication, project management, and the industry in general. Each job at the company has its needed tasks, but there is much room for flexibility, growth, and promotion. If you are a hard worker in sales, there is real potential to make good money in an industry that will always be needed.

      Cons

      We are growing fast, and since the pandemic the emphasis on healthy organic growth has become toxic. Turnover has become a real issue, and holding onto talented individuals has been tough. The BHAG of 500M by 2025 no longer seems like a goal but rather a necessity. There are not many individual contributors I have spoken to that feel valued in their role rather than a number/a means to an end. Forcing people to come back to the office for the sake of 'collaboration' has made a lot of people angry. Especially the ones that have invested in home offices and thrive working at home rather than a distracted office. Benefits are nothing to ride home about.

      3.0
      Oct 22, 2023

      No path forward

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are helpful when you have questions about a particular process and people want to jump in and support in the day to day

      Cons

      There is no clear path forward to a real promotion. As hard as they try to say otherwise, you are a number here.

      Viewing 169 - 171 of 435 Reviews
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      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.