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Service Express

Engaged Employer

Service Express reviews

3.4

55% would recommend to a friend

(197 total reviews)
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Ron Alvesteffer

65% approve of CEO

26% positive business outlook

Ratings by category

3.8

Work/Life balance

3.4

Culture & values

3.2

Compensation and benefits

3.1

Diversity & inclusion

3.1

Senior management

3.1

Career opportunities

Ratings by demographic groups

Reviews by job title

197 reviews

Reviews about "Culture"

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3.0
Feb 24, 2026

Bled & Acquired

It manager
Recommend
CEO approval
Business Outlook

Pros

There are still a lot of fantastic people at this company, but we are bleeding out and soon to be sifted.

Cons

Our executives allowed for the hiring of a very unhealthy senior level sales leader who, for two years, bled the company of its talent with antiquated scare tactics. Combine that with a long list "-ist" words that could be ascribed to said individual and we were primed for an acquisition disguised as a merger.

4.0
Dec 1, 2025

Great culture, great people

Senior account executive
Recommend
CEO approval
Business Outlook

Pros

Team and growth mentality genuinely seems to be the focus of leadership on top of hitting your number (sales). Everyone is willing to help you succeed and wants the best for you professionally and personally. There's opportunity to make tons of money if you work hard (& if the timing is right)

Cons

Growing pains. The org had to go through a lot of changes and shift to an outbound go to market strategy and refine the customer experience process. The SDR org needs help and needs to figure out how to keep morale high. Need to improve the relationship with VARs. They don't respect the partnership and don't prioritize working with Service Express. The product/service is incredible, but the right product/service at the wrong time means you cannot win business, this will reduce your TAM if you don't replace those accounts

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Service Express Response
7mo
We’re so happy to hear that your experience at Service Express has been a positive one! Thank you for your feedback and for being part of our people-powered team. Our goal is to create a workplace where everyone feels valued, supported, and part of something meaningful—it’s encouraging to know that’s been your experience. If you have any additional feedback or ideas to enhance our culture, please contact our HR team at HR@serviceexpress.com. Thank you for your commitment to Service Express!
5.0
Nov 12, 2025

Love Where you Work!

Regional sales manager
Recommend
CEO approval
Business Outlook

Pros

culture, competitive pay, great benefits, transparency around change, thick tech stack, and tons of development opportunities!

Cons

Hard to find any if I'm being honest. Using PTO for sick days is the only thing that comes to mind.

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Service Express Response
8mo
Thank you for taking the time to leave a review—we’re grateful to hear about your positive experience! We’re committed to helping our people grow, learn and reach their goals, and it’s great to know that commitment has been reflected in your journey. If you have additional insights or suggestions to share, please reach out to our HR team at HR@serviceexpress.com. We value your perspective and are always looking to improve.
Viewing 16 - 18 of 197 Reviews
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