Service Express reviews

3.4

57% would recommend to a friend

(435 total reviews)
avatar

Ron Alvesteffer

67% approve of CEO

26% positive business outlook

Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

435 reviews
2.0
Jul 26, 2023

Good Employees, Bad Management

Recommend
CEO approval
Business Outlook

Pros

Overall, the individual employees are great! They are great to work with, there are fun events. Pay was fine. There was a lot of flexibility/autonomy when it came to work from home.

Cons

I feel like there is an overall lack of direction/focus for the company. New initiatives and goals are rolled out constantly, and there is so much shifting around that it feels like no one can ever truly dig in and excel at what they do.

3.0
Jul 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Most teammates are nice and supportive and want to see you succeed Competitive service packages that prospects are generally interested in. Solid product

Cons

Odd air of favoritism & cliquey-ness amongst SDR management that could feel patronizing. Left a lot of conversations with management feeling less than dignified. Lots of game-playing and roundabout “growth” conversations that feel futile and performative when that time could be better spent just getting the work done and compensating folks more for it. Cut the fluff. Treat people like the capable adults they are. Don’t make reps do jumping jacks on a 7 am Teams meeting.

Viewing 196 - 198 of 435 Reviews

Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.