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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by demographic groups

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      435 reviews
      4.0
      Dec 15, 2022

      Great Company which is on the up!!

      Head of engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      Focus on well being and people. Career Opportunities. Quality of customers. Allowed ownership of departments with full support from Directors. Exciting place to be due to growth!!

      Cons

      Systems - These are efficient but old. However these are being addressed and will change in 2023.

      1.0
      Dec 11, 2022

      It's not the company it was

      Systems engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great bunch of lads to work with

      Cons

      Not sure where to start. Since being bought out by Service Express anyone who knew what was going on has been let go. The management has totally changed in such a short time. Used to have an open door style management and now everything is "my way or the highway". The ebitda is the only thing that now matters. Customer service is bottom of the list.

      1.0
      Dec 8, 2022

      Employee of 22yrs

      Experienced employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Old Bluechip staff were Family, amazing place to work, great culture, great feeling going to work, good pay, benefits, great managers(some of thee best) Brian built something that will never be replicated ever again in the IT business. It wasn't just work the relationship between Bluechip and Customer was again family, they trusted us more than some of there own employee's with the IT Kit

      Cons

      Since Service Express Aquired Bluechip, all they care about is making the quota by 2025, they have no problem getting rid of people who built the company up that they aquired, poor managers who don't know IT, or the role they are in, changing something that has worked for 35+yrs thinking they know better, ask anyone who has left will say the same thing.

      Viewing 232 - 234 of 435 Reviews
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      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.