Service Express reviews

3.4

57% would recommend to a friend

(435 total reviews)
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Ron Alvesteffer

67% approve of CEO

26% positive business outlook

Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

435 reviews
5.0
May 24, 2024
Recommend
CEO approval
Business Outlook

Pros

1 - They hire the best people, sometimes work is tough but the people I'm surrounded by give me energy. 2 - They take feedback seriously and implement changes to reflect surveys. 3 - The management here genuinely cares about your personal and professional development and actively work with you to hit goals in and outside of work.

Cons

This role is mostyl in-office with some options for a hybrid work schedule, they are clear about that from the start but it's not for everyone. They do a good job of providing us with tools but sometimes it can feel like they want us to use them since they invested in it but doesn't always feel like it adds much value to our day-to-day.

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Service Express Response
2y
Thank you for your review and valuable feedback! We're glad to hear about your positive experiences with colleagues and leaders. The people are what set Service Express apart from the rest. We acknowledge that work can be challenging at times and present roadblocks, but having genuine people you can lean on during those times makes a world of difference. Thank you for your feedback regarding role progression. Since the Sr. SDR role is relatively new to the department, we're continuing to refine the career pathing and steps to earn this title. Thank you again for sharing your feedback and being a valued team member!
5.0
Mar 26, 2024

Great training!

Recommend
CEO approval
Business Outlook

Pros

The leadership Culture is great!!

Cons

Can be a boys club!

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Service Express Response
2y
Thank you for leaving a review and sharing your feedback with us - we appreciate it. Good luck in your new role!
4.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Good culture. The company is more invested in its employees compared to most.

Cons

Pay could be better. Some of our tools we use on our day to day need to be overhauled.

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Service Express Response
2y
Thank you for taking the time to share your feedback! We hear you and appreciate the suggestions regarding compensation and internal tools - we'll pass this along to the right team members.
Viewing 256 - 258 of 435 Reviews

Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.