Does ServiceChannel pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceChannel employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at ServiceChannel. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ServiceChannel?

76% of ServiceChannel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceChannel 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ServiceChannel?

Sales (6) , Account Executive (5) , Customer Service Representative (3) , Manager (3) , Sales Development Representative (SDR) (3) , Account Manager (2) , Business Development Manager (2) , Business Development Representative (BDR) (2) , Customer Success Manager (2) , Customer Success Manager (CSM) (2) , Facilities Coordinator (2) , Premium Support Consultant (2) , Product Manager (2) , Software Architect (2) , Software Developer (2)

What are the pros of working at ServiceChannel according to real employee reviews?

"Benefits are Good!" ((in 13 reviews)); "The people are great and hard working." ((in 10 reviews)); "Culture is amazing and so are the people" ((in 7 reviews)); "Work from home, easy system to navigate through." ((in 6 reviews)); "Decent benefits and time off" ((in 5 reviews))

What are the cons of working at ServiceChannel according to real employee reviews?

"clueless leadership" ((in 6 reviews)); "poor salary bad management yuk" ((in 4 reviews))

What are employees saying about ServiceChannel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceChannel layoffs and their outlook for job security at ServiceChannel in 2026.

What are the top reviewed ServiceChannel locations?

New York , Pleasanton , North Andover , San Francisco , Houston , Los Angeles , San Diego , Jersey City , Washington , Knoxville , Riverside , Carlsbad , Cupertino , Denver , Jacksonville , Sarasota , Andover , Greenville , Atlanta

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ServiceChannel

ServiceChannel reviews

3.9

76% would recommend to a friend

(125 total reviews)

Tom Buiocchi

88% approve of CEO

68% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.9

Work/Life balance

3.8

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Senior management

ServiceChannel has an employee rating of 3.9 out of 5 stars, based on 125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceChannel employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

125 reviews

3.0

Apr 21, 2025

Going downhill

Account executive

Recommend

CEO approval

Business Outlook

Pros

Pay and minimal oversight. Solid trust.

Cons

Everything else! Executives have been leaving for a reason.

2.0

Mar 21, 2021

Avoid

Software engineering

Recommend

CEO approval

Business Outlook

Pros

- best medical insurance I have had - 401k matching contribution

Cons

- Laid off entire mobile engineering team from pleasanton in 2020 and outsourced these jobs to Belarus. - Most of engineering is outsourced to a bodyshop in Belarus. Working with these contractors can be frustrating due to difference in time zone, culture, communication and engineering skills. The engineering leadership is build more around managing Russian speaking contractors than building a great product. - High tech debt and low quality products. Deadlines are prioritized above quality.

5.0

Dec 21, 2017

Fantastic Place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ambitious and energetic company with real opportunities. Management always listens to your needs & has your back. They will find a way for you as an individual to flourish with in the organization. Great team environment! Its been wonderful to be a part of a company who cares for you as an individual & not a number. Great Work Culture , you are in charge of what you are doing and feel appreciated. Feels awesome to work with a talented team You get ample opportunity to enhance & grow your skills as you work Work to life balance is top rate! Great benefits & time off package

Cons

That I didn't start my career at ServiceChannel sooner!

Viewing 25 - 27 of 125 Reviews

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Jobs at ServiceChannel