Does ServiceNet pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNet employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at ServiceNet. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ServiceNet?

37% of ServiceNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNet 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ServiceNet?

Residential Counselor (19) , Counselor (3) , Program Manager (3) , Administrative (2) , Administrative Assistant (2) , Clinician (2) , Front Desk Receptionist (2) , Mental Health Clinician (2) , Mental Health Counselor (2) , Outreach Counselor (2) , Program Director (2) , Residential Mental Health Counselor (2) , Senior Counselor (2) , Senior Residential Counselor (2) , Social Worker (2)

What are the pros of working at ServiceNet according to real employee reviews?

"Great benefits offered, but that's about it" ((in 10 reviews)); "Great coworkers and wonderful people" ((in 6 reviews)); "Worked with some really great people overall" ((in 6 reviews)); "Flexible hours and enjoy working with the participants." ((in 5 reviews)); "My PD is the best supervisor I will ever have" ((in 5 reviews))

What are the cons of working at ServiceNet according to real employee reviews?

"Low pay for chaotic environment" ((in 15 reviews)); "Management cruel and out of touch." ((in 5 reviews)); "Modest to low salaries." ((in 4 reviews)); "No work life balance on call 24" ((in 3 reviews)); "Advancement, leadership and, training is completely dependent on you Program director/manager" ((in 3 reviews))

What are the top reviewed ServiceNet locations?

Northampton , Springfield , Amherst , Easthampton , Greenfield , Hadley , Orange , Sunderland , Ware , Dartmouth , Belchertown , Holyoke , South Hadley , Whately

ServiceNet reviews

3.0

37% would recommend to a friend

(94 total reviews)

Bruno Calouro

27% approve of CEO

38% positive business outlook

Ratings by category

3.0

Work/Life balance

2.9

Diversity & inclusion

2.9

Career opportunities

2.5

Culture & values

2.5

Compensation and benefits

2.1

Senior management

ServiceNet has an employee rating of 3.0 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ServiceNet employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

94 reviews

5.0

Aug 20, 2016

Asst Clincial Director of DBIS

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Teamwork is a huge part of being successful working at ServiceNet and it is emphasized daily.

Cons

The caseload and clinical demand is intense. You must be very good at time management and balancing a very busy schedule.

1.0

Oct 4, 2014

Great work, Deplorable Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

First and foremost, you get into this field because you love the mission, not the pay. The satisfaction and sense of reward from working with the clients is fantastic. You have a lot of options when it comes to type of environment you want to work in. Perfect for true entry-level job seekers.

Cons

Pay is pathetic if you do have experience. The degree differential is almost negligible. Advancement, leadership and, training is completely dependent on you Program director/manager - many not well trained, experienced, motivated or competent. There is a VERY CLEAR "us verses them" environment between program/staff and senior management. It is sadly obvious that the head office is solely concerned about the bottom dollar, and not in a "best serve the clients" way. For a non-profit it feels more like you're working for a predatory lender. Benefits are not what they are cracked up to be.

4.0

Sep 5, 2013

A great entry level opportunity

Residential counselor

Recommend

CEO approval

Business Outlook

Pros

This job has some of the best benefits of any job you can get at an entry level position. Excellent vacation time, affordable health and dental benefits, and they even pay you to get your trainings done. If you are starting out in the mental health or disability field, it is a great place to get started working directly with clients. I have found the program directors and upper management to be very accessible and supportive. And the residential environment can be very comfortable to work in. I can honestly say the company really does care about the individuals they serve. They seem to do their best to support them as much as possible.

Cons

It seems not all the staff hired have experience with how to effectively deal with the population they work with. Probably because the company will hire without experience. This can be tough when you are a worker in a program and the people hired to work side by side with you are not useful to helping the clients. I don't feel there is not a ton of room for growth within the company. As a residential counselor, really the only place to go without further education is to become a program director.

Viewing 10 - 12 of 94 Reviews

Jobs at ServiceNet

Mental Health Clinician

Volunteer Coordinator

Clinical Data Assistant / Nursing Scheduler

ServiceNet

ServiceNet reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Asst Clincial Director of DBIS

Great work, Deplorable Management

A great entry level opportunity

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