ServiceNet reviews about "pay"

38% positive business outlook

Reviews by job title

33 reviews
4.0
Aug 21, 2014
Recommend
CEO approval
Business Outlook

Pros

I loved working at Servicenet, the pay isn't the best but I had enough time during my daily duties to also catch up on reading for school and work on essays. The work is very easy and most of the time you are just waiting around for things to happen.

Cons

if you are unlucky you may end up in a house where you are constantly engaged by the clients and the amount of work you do is not worth the pay

2.0
Jan 5, 2018

Proceed with Caution, Stay Vigilant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Open and accepting workplace. You can be yourself here. Good stepping stone and place to gain experience for future jobs. Plenty of opportunities to work with different populations and wide range of work schedules/hours available. Good place to meet other like-minded individuals. Coworkers are a big help if you end up with good ones. Plenty of opportunity for overtime if looking for that as well.

Cons

Unbelievably disorganized. Corrupt company. Totally FOR profit under the guise of the title “Non-profit”. Chaotic, unstructured homes, poor communication. Clients needs and demands not able to be met due to understaffing. Poor pay rate. Very stressful working conditions that are not even attempted to be managed or regulated. Quick burnout rates and high turnover as a result.

4.0
Jul 31, 2018

Senior Counselor

Recommend
CEO approval
Business Outlook

Pros

Easy work, great atmosphere, reliable pay, great benefits

Cons

No real room to grow organically

4.0
Feb 6, 2015
Recommend
CEO approval
Business Outlook

Pros

-Work was rewarding, I enjoyed working with individuals in mental health recovery. -Agency provides a lot of important services in the community. -Good benefits, pay is decent, good union support. -Laid-back overall vibe, co-workers were good people who cared about helping others.

Cons

-The agency is relatively large and sometimes one hand does not know what the other hand is doing. -New staff orientation is very general and not specific to one's job. Job-specific training generally occurs on-site and on-the-go. -Many staff do not necessarily have the experience or relevant background to necessarily do this work. More training was often needed, especially regarding how to address certain kinds of situations. -The job is challenging and at times you are in high-risk situations. It can also be emotionally draining. It can be hard to maintain a good work-life balance and burnout/high turnover are a problem. This is kind of a general social work/human services problem and comes with the territory to some degree.

5.0
May 11, 2017

Outpatient

Recommend
CEO approval
Business Outlook

Pros

This clinic is one of the most supportive and well organized outpatient clinics I've worked at so far. The staff are highly trained, knowledgeable, and supportive. The pay isn't great but that is how outpatient clinics fair these days. To compensate for low pay, Servicenet provides great training opportunities and incentives for working late hours/weekends. It feels good working at a well managed and competent organization. I love my job and the people I work with at the clinic. Great DBT teams and groups.

Cons

The rates are low but this is more of an insurance reimbursement problem. Hopefully this will improve.

3.0
Jun 14, 2018

many pros, a few major cons

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are what makes this organization incredible. The outreach counselors, clinicians, program managers, maintenance crew, therapists etc etc. The majority are passionate and generous, and go above and beyond to provide support and care to the people we work with.

Cons

upper-level management and folks in administrative positions are out of touch and don't demonstrate any real concern for the quality of life of the majority of people who make this organization run. They refuse to pay a living wage salary to outreach staff i.e.- I've worked full-time for several years and can't afford to stay afloat. They do provide benefits that are on par with other agencies, but this doesn't make up for the low wages that are truly shameful when you learn the annual salary of the CEO.

4.0
Oct 6, 2015

It all depends on your PD

Recommend
CEO approval
Business Outlook

Pros

Disclosure: left position because of moving out of state in Autumn 2015. Great starting point in a career. Good benefits - you will get substantial time off, if you're able to take it. The PD or direct supervisor of your program will set the tone of your employment. I stayed because I LOVED who I worked for and the program they created. If I stayed in MA, I would still work for $14.01/hr just because of the environment. Working in mental health/social services has it rewards no matter the employer. If you need your "foot in the door" this is an ideal place to consider. You'll gain valuable experience and gleen the value of service work. Ton to learn. Easy to get employment.

Cons

Low pay - you'll be paid the least amount possible. Your job can be great or a nightmare depending on your PD. The corporate environment gives the impression that this non-profit is solely concerned with profit. Management support can be lacking. I do believe that most employees are in it for the good of the clients, there are too many who see it as just a job. If you have the pleasure of running a program, as long as you meet HRA, HHS, MPB, DMH goals you should enjoy unencumbered autonomy and success. If your contracts fail to meet target, you'll be scrambling and in meetings about boosting revenue. For relief staff, they'll hire anyone with a pulse. Degree differential is honestly laughable.

2.0
Dec 3, 2019

Alright company

Recommend
CEO approval
Business Outlook

Pros

Felt like you had a purpose, helping people

Cons

Low base pay, would bring your pay down if you didn't get med certified, instead of giving a raise if you did.

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