ServiceRocket reviews

4.5

90% would recommend to a friend

(32 total reviews)
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Rob Castaneda

94% approve of CEO

76% positive business outlook

Reviews by job title

32 reviews

Reviews about "Compensation"

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5.0
Feb 7, 2023
Recommend
CEO approval
Business Outlook

Pros

- No micromanagement, your managers trust you and want to see you grow - You can challenge yourself - the opportunity of being part of a global setting, learning about different cultures and experiences - amazing colleagues - focus on the employee well being, they are flexible to accommodate to different family and life situations

Cons

- Salary is not as competitive as other companies but the overall package is good

4.0
Nov 23, 2022
Recommend
CEO approval
Business Outlook

Pros

If you're just getting into the field, ServiceRocket does a great job at preparing you for your career. It's a pretty decent place to work, and most managers do actually care and do a good job depending on who you get. The work is challenging but fun, and the teammates are unmatched in their reliability.

Cons

As a senior consultant, I have found that I could find better organization and pay somewhere else. They lowballed my base salary and tried to make up for it with a large bonus but the bonus is based on company profits and goals that you have to make for yourself. The goals are something that the CEO came up with recently but everyone hates them. You have to waste your time doing them for really no benefit besides ensuring you get your bonus.

5.0
Oct 17, 2022
Recommend
CEO approval
Business Outlook

Pros

- Teams are very team-oriented and friendly - Product managers and engineers are cool and helpful. They take the time to make sure you understand and have all the information you need to get your job done - Freedom to make decisions, as long as you can justify them properly - WFH and a lot of cool monetary compensation and benefits - Able to voice out dissenting opinions without fear of repercussions (though I'd have to admit there's a certain skill to go about doing it properly)

Cons

- May get a little overwhelming when there's multiple products to oversee. They've expanded the tech writing team since I left so maybe that's no longer an issue.

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