7y
Thank you for your commitment to those we serve in your employment of over five years with us – that is so meaningful to the individuals in our programs, to see the same staff on a consistent basis. We are sorry to see you leave. We’d encourage you to provide more details to our Hotline – since you have left this review as Anonymous, we don’t know what state or Operating Group where you worked, and we’d like to address the concerns you’ve highlighted in your review.
We advocate for increased payrates on an ongoing basis with the governmental and private funders for our services, but sadly, the Human Services field, as a whole, is undervalued. We know how critical a role our Direct Care employees play in providing the supports and services to individuals, and we will continue with our advocacy efforts as we are committed to helping improve payrates for our employees. We are disappointed to hear you think you’ve received anything but truthfulness in your interactions with us but without more detail it is difficult to try to properly respond to your comment. We can only reassure you that we take these reviews seriously, and that we strive to treat both those we serve and our employees with respect.