Is Shields Health Solutions a good company to work for?

Shields Health Solutions has an overall rating of 3.6 out of 5, based on over 382 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 69% of employees would recommend working at Shields Health Solutions to a friend and 65% have a positive outlook for the business. The best reviews about Shields Health Solutions have been left by employees working as Patient Outreach Coordinator , Manager of Patient Services and Pharmacy Liaison .

Does Shields Health Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Shields Health Solutions employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Shields Health Solutions. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Shields Health Solutions?

69% of Shields Health Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shields Health Solutions 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Shields Health Solutions?

Specialty Pharmacy Liaison (67) , Pharmacy Liaison (38) , Patient Support Advocate (26) , Liaison (12) , Manager of Patient Services (12) , Patient Outreach Coordinator (11) , Pharmacy Technician (8) , Manager (7) , PSA Patient Service Associate (7) , Patient Engagement Specialist (6) , Pharmacist (5) , Director (4) , Pharmacy Liason (4) , Analyst (3) , Certified Pharmacy Technician (3)

What are the pros of working at Shields Health Solutions according to real employee reviews?

"Shields offers great benefits and appreciates their employees." ((in 33 reviews)); "Great values and culture!" ((in 32 reviews)); "Good pay and company cares about you" ((in 31 reviews)); "Good Pay and lots of nice people." ((in 13 reviews)); "Work life balance is great!" ((in 11 reviews))

What are the cons of working at Shields Health Solutions according to real employee reviews?

"Bad management will ask you to double your work load then get mad when you fall behind." ((in 18 reviews)); "Training is absolutely horrendous especially for medical was told 2 weeeks training was alone 3rd day." ((in 13 reviews)); "Managers are given these promotions based on how much they are willing to do the dirty work, not on experience." ((in 7 reviews)); "There is slight favoritism but not as bad as many other companies." ((in 6 reviews))

What are employees saying about Shields Health Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shields Health Solutions layoffs and their outlook for job security at Shields Health Solutions in 2026.

What are the top reviewed Shields Health Solutions locations?

Stoughton , New York , Phoenix , Boston , Aurora , Springfield , Worcester , Atlanta , Albany , Bronx , Houston , Hartford , Tampa , Quincy , Norfolk , Binghamton , Kalamazoo , Washington , Dallas , San Antonio , Colorado Springs , Hanover , Chicago , Fairfax , Mount Sinai , Battle Creek , Charlotte , Cary , Kenedy , Irving

Shields Health Solutions reviews

3.6

69% would recommend to a friend

(376 total reviews)

Michael Ham

72% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (376 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Shields Health Solutions has an employee rating of 3.6 out of 5 stars, based on 376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shields Health Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

376 reviews

5.0

Jul 31, 2019

Patient-Focused Culture and Tremendous Growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Cultural alignment - everyone focused on providing top quality patient care Rare healthcare company that provides both improved patient care and revenue to health systems Incredible growth - seems like doubling every year

Cons

Hard to think of any!

5.0

Jul 30, 2019

Great Place

Pharmacy liaison

Recommend

CEO approval

Business Outlook

Pros

Great company Solid career growth Autonomy

Cons

Lots of Turnover Health insurance is a high deductible option

5.0

Jul 10, 2019

Legendary Care

Manager of patient services

Recommend

CEO approval

Business Outlook

Pros

I have been with Shields for 4 years. They have consistently put their money where their mouth is when it comes to the motto of legendary care. The cultural norms that have been built within the company, make it a wonderful place to provide excellent care to patients, all the while allowing you the freedom to voice concerns and work together to create better processes and troubleshoot ideas to increase the level of services.

Cons

The biggest cons come from partner relationships. I feel as though sometimes we over-promise or aren't explicit enough with processes that work well with new or existing partners. We can lose track that we are the expert in a lot of matters and let the hospital make decisions that aren't always best for pharmacy, liaisons or patients. We should stand our ground more in areas that we know will make an impact.

Viewing 355 - 357 of 376 Reviews

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Jobs at Shields Health Solutions

Pharmacy Technician - Refill Calls

Pharmacy Technician - Refill Calls

Call Center Pharmacy Technician

Pharmacy Technician - Refill Calls

Call Center Pharmacy Technician