Is Shields Health Solutions a good company to work for?

Shields Health Solutions has an overall rating of 3.6 out of 5, based on over 384 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 69% of employees would recommend working at Shields Health Solutions to a friend and 65% have a positive outlook for the business. The best reviews about Shields Health Solutions have been left by employees working as Patient Outreach Coordinator , Manager of Patient Services and Pharmacy Liaison .

Does Shields Health Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Shields Health Solutions employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Shields Health Solutions. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Shields Health Solutions?

69% of Shields Health Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shields Health Solutions 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Shields Health Solutions?

Specialty Pharmacy Liaison (67) , Pharmacy Liaison (38) , Patient Support Advocate (27) , Liaison (12) , Manager of Patient Services (12) , Patient Outreach Coordinator (11) , Pharmacy Technician (8) , Manager (7) , PSA Patient Service Associate (7) , Patient Engagement Specialist (6) , Pharmacist (5) , Director (4) , Pharmacy Liason (4) , Analyst (3) , Certified Pharmacy Technician (3)

What are the pros of working at Shields Health Solutions according to real employee reviews?

"Shields offers great benefits and appreciates their employees." ((in 34 reviews)); "Great values and culture!" ((in 31 reviews)); "The pay is decent for some." ((in 27 reviews)); "It’s full of awesome team mates" ((in 13 reviews)); "Good Pay and lots of nice people." ((in 12 reviews))

What are the cons of working at Shields Health Solutions according to real employee reviews?

"Training is absolutely horrendous especially for medical was told 2 weeeks training was alone 3rd day." ((in 11 reviews)); "micro management style, managers don't know workflow" ((in 7 reviews))

What are employees saying about Shields Health Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shields Health Solutions layoffs and their outlook for job security at Shields Health Solutions in 2026.

What are the top reviewed Shields Health Solutions locations?

Stoughton , New York , Phoenix , Boston , Aurora , Springfield , Worcester , Atlanta , Albany , Bronx , Houston , Hartford , Tampa , Quincy , Norfolk , Binghamton , Kalamazoo , Washington , Dallas , San Antonio , Colorado Springs , Hanover , Chicago , Fairfax , Mount Sinai , Battle Creek , Charlotte , Cary , Kenedy , Irving

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Shields Health Solutions

Shields Health Solutions reviews

3.6

69% would recommend to a friend

(110 total reviews)

Michael Ham

72% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Compensation and benefits

3.7

Culture & values

3.6

Career opportunities

3.5

Work/Life balance

3.4

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

110 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Mar 15, 2026

Pretty Good Place To Work

Outreach eligibility specialist

Recommend

CEO approval

Business Outlook

Pros

Company paid benefits, nice work ethic and environment. Everyone is always willing to help. The manager is amazing!

Cons

The pay could be better.

Shields Health Solutions Response

3mo

Thank you for your thoughtful feedback! We’re proud of the collaborative environment and strong leadership you highlighted. We also appreciate your perspective on compensation, which helps inform ongoing discussions as the company evolves.

2.0

Mar 14, 2026

If you enjoy high stress & unrealistic expectations

Patient support associate

Recommend

CEO approval

Business Outlook

Pros

Decent pay, remote work from home, generous PTO and health insurance from day one, supportive teammates

Cons

Very high stress, unrealistic expectations, end to end prior authorization ownership including appeals and end to end patient financial assistance ownership with unrealistic metrics, employee burnout and high employee turnover.

Shields Health Solutions Response

3mo

Thank you for sharing your experience. We’re glad you found value in our remote flexibility, benefits, and supportive colleagues. At the same time, we recognize that the scope of responsibilities and expectations you described can feel overwhelming, particularly for new team members. Your feedback on training, clinic coverage, and management support provides important insight as we continue evaluating our processes and approach.

3.0

Mar 4, 2026

Ok

Liaison

Recommend

CEO approval

Business Outlook

Pros

Good benefits and coworkers. Bonuses ok

Cons

Inconsistent. Small raises. Hard to reach bonuses

Shields Health Solutions Response

3mo

We appreciate your review and the insights you’ve shared. Feedback like this helps us identify opportunities to keep building a better experience for our teams.

Viewing 4 - 6 of 110 Reviews

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Jobs at Shields Health Solutions

Call Center Pharmacy Technician

Call Center Pharmacy Technician

Call Center Pharmacy Technician

Call Center Pharmacy Technician

Indianapolis, IN

View job

Pharmacy Technician - Refill Calls

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Shields Health Solutions

Shields Health Solutions reviews

Ratings by category

Ratings by demographic groups

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Pretty Good Place To Work

If you enjoy high stress & unrealistic expectations

Ok

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