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Shields Health Solutions

Engaged Employer

Shields Health Solutions reviews

3.6

69% would recommend to a friend

(376 total reviews)
avatar

Michael Ham

72% approve of CEO

65% positive business outlook

Shields Health Solutions has an employee rating of 3.6 out of 5 stars, based on 376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shields Health Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

376 reviews
2.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, remote work from home, generous PTO and health insurance from day one, supportive teammates

Cons

Very high stress, unrealistic expectations, end to end prior authorization ownership including appeals and end to end patient financial assistance ownership with unrealistic metrics, employee burnout and high employee turnover.

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Shields Health Solutions Response
3mo
Thank you for sharing your experience. We’re glad you found value in our remote flexibility, benefits, and supportive colleagues. At the same time, we recognize that the scope of responsibilities and expectations you described can feel overwhelming, particularly for new team members. Your feedback on training, clinic coverage, and management support provides important insight as we continue evaluating our processes and approach.
2.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Allows you to learn the full ecosystem of pharmacy by working directly with providers, patients, insurances, and specialty pharmacies.

Cons

Management isn’t always up to date with company wide updates.

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Shields Health Solutions Response
3mo
We appreciate your honest review and feedback. While we’re pleased that the hands‑on learning experience across the pharmacy systems were valuable, we acknowledge that gaps in communication can be frustrating. Your input helps highlight where we need to improve, and we take it seriously.
4.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible but you still are semi-chaines to your desk. The PTO is decent and almost expected for you to take. The definitely believe that if you succeed, we succeed. Patient oriented as much as possible.

Cons

Can slightly monotonous. Cannot go negative in to PTO (except rare occasion.) If you don't have it, your dinged even if you give ample notice. Training seems to be a bit lacking since they're grown rapidly quickly.

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Shields Health Solutions Response
3mo
Thank you for the thoughtful review! We’re glad to hear our flexibility and PTO benefits stood out as positives. We also appreciate your feedback on training and are actively looking for ways to strengthen and improve the onboarding and learning experience for our teams.
Viewing 13 - 15 of 376 Reviews

Glassdoor has 382 Shields Health Solutions reviews submitted anonymously by Shields Health Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Shields Health Solutions is right for you.