Is Shields Health Solutions a good company to work for?

Shields Health Solutions has an overall rating of 3.6 out of 5, based on over 382 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 69% of employees would recommend working at Shields Health Solutions to a friend and 65% have a positive outlook for the business. The best reviews about Shields Health Solutions have been left by employees working as Patient Outreach Coordinator , Manager of Patient Services and Pharmacy Liaison .

Does Shields Health Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Shields Health Solutions employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Shields Health Solutions. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Shields Health Solutions?

69% of Shields Health Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shields Health Solutions 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Shields Health Solutions?

Specialty Pharmacy Liaison (67) , Pharmacy Liaison (38) , Patient Support Advocate (26) , Liaison (12) , Manager of Patient Services (12) , Patient Outreach Coordinator (11) , Pharmacy Technician (8) , Manager (7) , PSA Patient Service Associate (7) , Patient Engagement Specialist (6) , Pharmacist (5) , Director (4) , Pharmacy Liason (4) , Analyst (3) , Certified Pharmacy Technician (3)

What are the pros of working at Shields Health Solutions according to real employee reviews?

"Shields offers great benefits and appreciates their employees." ((in 33 reviews)); "Great values and culture!" ((in 32 reviews)); "Good pay and company cares about you" ((in 31 reviews)); "Good Pay and lots of nice people." ((in 13 reviews)); "Work life balance is great!" ((in 11 reviews))

What are the cons of working at Shields Health Solutions according to real employee reviews?

"Bad management will ask you to double your work load then get mad when you fall behind." ((in 18 reviews)); "Training is absolutely horrendous especially for medical was told 2 weeeks training was alone 3rd day." ((in 13 reviews)); "Managers are given these promotions based on how much they are willing to do the dirty work, not on experience." ((in 7 reviews)); "There is slight favoritism but not as bad as many other companies." ((in 6 reviews))

What are employees saying about Shields Health Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shields Health Solutions layoffs and their outlook for job security at Shields Health Solutions in 2026.

What are the top reviewed Shields Health Solutions locations?

Stoughton , New York , Phoenix , Boston , Aurora , Springfield , Worcester , Atlanta , Albany , Bronx , Houston , Hartford , Tampa , Quincy , Norfolk , Binghamton , Kalamazoo , Washington , Dallas , San Antonio , Colorado Springs , Hanover , Chicago , Fairfax , Mount Sinai , Battle Creek , Charlotte , Cary , Kenedy , Irving

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Shields Health Solutions

Shields Health Solutions reviews

3.6

69% would recommend to a friend

(376 total reviews)

Michael Ham

72% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Shields Health Solutions has an employee rating of 3.6 out of 5 stars, based on 376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shields Health Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

376 reviews

5.0

Nov 7, 2025

Love this company

Patient outreach coordinator

Recommend

CEO approval

Business Outlook

Pros

benefits paid 100% Friendly culture Remote opportunities Flexibility

Cons

no cons so far! Everyone is great

Shields Health Solutions Response

8mo

Thank you so much for taking the time to write us a review. We are so glad you are enjoying our workplace!

4.0

Oct 23, 2025

better than my other jobs

Regional team lead

Recommend

CEO approval

Business Outlook

Pros

Pay isn't too bad, the job is fairly rewarding, the vibe is alright

Cons

The higher ups aren't very transparent, and you get spread thin frequently.

Shields Health Solutions Response

8mo

Thanks for your review, we appreciate you sharing your experience. Please don't hesitate to talk to our HR team directly if we can hear any of your feedback and use it to help us going forward in regards to transparency or the way we can communicate more effectively.

5.0

Oct 22, 2025

Best place I have worked

Pharmacy liaison

Recommend

CEO approval

Business Outlook

Pros

Offers great hours, pay, benefits, resources. Awesome growth potential. Strong focus on culture. The company is leaps and bounds above others in the industry and anywhere I have personally worked.

Cons

Frequent changes and updates can feel overwhelming to follow. HOWEVER, leadership is very accommodating and understanding relating to individual learning styles.

Shields Health Solutions Response

8mo

Thank you for taking the time to share your experience. We are thrilled to hear about your overall satisfaction working for #TeamShields!

Viewing 25 - 27 of 376 Reviews

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Jobs at Shields Health Solutions

Pharmacy Technician - Refill Calls

Pharmacy Technician - Refill Calls

Call Center Pharmacy Technician

Pharmacy Technician - Refill Calls

Call Center Pharmacy Technician

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Shields Health Solutions reviews

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Love this company

better than my other jobs

Best place I have worked

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