Shiftkey reviews

This has been one of the most challenging organizations I’ve worked for. Turnover is exceptionally high, which has created significant knowledge gaps on the SaaS side and made continuity difficult. Prioritization is often unclear, and product work frequently appears misaligned with customer needs. Additionally, the company conducted multiple rounds of layoffs in 2025, which contributed to instability and uncertainty. Annual salary increases were delayed until May with little to no communication from leadership. Career development opportunities are limited and lack structure. Overall, I would not recommend this workplace to either experienced professionals or those early in their careers

Popularity contest favored over performance Top heavy leadership with healthcare backgrounds, but no prior experience directly in sales. High Turnover at Sr. Level and below- churn and burn No work life balance. Expected to take calls 24/7 More than just account management- selling, accounts receivable, onboarding, credentials, customer service. Expectations to manage everything is far out of reach depending on the territory. Not an environment that prioritizes professional or personal growth.